DANH LE
Summary
I'm a dedicated learner with strengths in customer service, time management, and leadership skills. I've grown to be great at troubleshooting problems, both technologically and physically. Not only that, but I'm an excellent verbal communicator with a strong background in cultivating positive relationships and meeting needs, may it be for a customer or an employee. No matter how much I may have to do, I know I am a reliable candidate, ready to take on challenges with any problem-solving and leadership skills needed to succeed.
Overview
2
2
years of professional experience
Work History
Assistant Manager
I-care the Nail Bar
2022.09 - 2024.08
- Monitored employee work to ensure customer enjoyment
- Completed training for new incoming receptionists
- leveraged employee strengths to optimize customer satisfaction and maximize productivity
- Resolved conflicts between any customer and employees professionally
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Cashier
Kroger
2022.06 - 2022.09
- Gave customers full attention and attended to their needs
- Provided information to customers on products or services
- Bagged, boxed or wrapped products for customers
- Kept clean, organized and well-stocked checkout areas
- Engaged customers in pleasant conversation while completing cash register transactions
Education
High School -
Green Hill Highschool
220 N. Greenhill Road05.2024
Skills
- Strategic Planning
- Excellent Communication
- Team Leadership
- Organizational Skills
- Problem-Solving skills
- Customer Service
- Schedule oversight
- Money Handling
- Tech-Savvy
Timeline
Assistant Manager
I-care the Nail Bar
2022.09 - 2024.08
Cashier
Kroger
2022.06 - 2022.09
High School -
Green Hill Highschool
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