Dani Bigogno
Beverly Hills,Florida
Summary
Motivated Doctor of Occupational Therapy student at the University of Florida with hands-on experience in outpatient rehabilitation and patient-centered care. Experienced in collaborating with interdisciplinary healthcare teams through clinical and volunteer settings while promoting independence, functional performance, and quality of life through compassionate, evidence-based care. Recognized for strong communication, teamwork, adaptability, and problem-solving skills, with a commitment to lifelong learning and delivering high-quality, client-centered care.
Overview
5
5
years of professional experience
Work History
Crewmember
Dunkin' Donuts - Baskin Robbins
Lecanto, FL
02.2026 - 08.2026
- Delivered exceptional customer service in high-volume environment, ensuring satisfaction and loyalty.
- Collaborated with team to maintain cleanliness and organization of work area, promoting safety standards.
- Operated POS system efficiently, processing orders and handling payments accurately.
- Assisted in training new crew members on operational procedures and company policies.
Rehab Therapy Technician
Neuroscience And Spine Association
Naples, FL
05.2024 - 07.2025
- Assisted patients with rehabilitation exercises, ensuring proper techniques and safety protocols were followed.
- Maintained and organized therapy equipment, improving accessibility for staff and patients.
- Prepared necessary materials for each session, allowing therapists to focus on direct patient care without interruptions or delays.
- Provided compassionate care to patients, ensuring a comfortable and supportive environment during rehabilitation sessions.
Crewleader
Royal Scoop Homemade Ice Cream
Bonita Springs, FL
02.2021 - 08.2024
- Supervised daily operations to ensure efficient workflow and exceptional customer service.
- Trained new crew members on ice cream preparation techniques and safety protocols.
- Resolved customer inquiries and complaints promptly, enhancing overall guest experience.
- Monitored team members to verify work quality and address concerns.
- Served as the primary point of contact between crew members and upper management, relaying important information as necessary.
Golf Club Associate
Copper Leaf Golf Club
Estero, FL
05.2023 - 09.2023
- Provided customer service by answering phone calls, scheduling tee times, and addressing customer inquiries
- processed merchandise transactions
- maintained product inventory and kept the shop well-organized
Education
Doctor of Occupational Therapy -
University of Florida
Gainesville, FL08-2029
Bachelor of Science - Recreational & Rehabilitation Therapy
Florida International University
Miami, FL08-2026
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Cash handling
- Attention to detail
- Customer engagement
- Cleaning and sanitizing
- Interactive communication skills
- Safe food handling
Timeline
Crewmember
Dunkin' Donuts - Baskin Robbins
02.2026 - 08.2026
Rehab Therapy Technician
Neuroscience And Spine Association
05.2024 - 07.2025
Golf Club Associate
Copper Leaf Golf Club
05.2023 - 09.2023
Crewleader
Royal Scoop Homemade Ice Cream
02.2021 - 08.2024
Doctor of Occupational Therapy -
University of Florida
Bachelor of Science - Recreational & Rehabilitation Therapy
Florida International University
Certifications
CPR/BLS Certified, American Heart Association, May 2026