Dani Di Carlo
St. Charles,MO
Summary
Operations leader with a strong background in enhancing client experiences and developing high-performing teams. Successfully managed daily operations and staff training in fitness and travel sectors, focusing on member relations, sales, and operational efficiencies. Committed to fostering a positive environment that drives team performance and client satisfaction.
Overview
1
1
Certification
15
15
years of professional experience
Work History
General Manager and Head Trainer
BLUSH Boot Camp
St. Peters, MO
05.2022 - Current
- Oversee daily operations, staffing, scheduling, payroll, member relations, and training experience at a women's fitness facility.
- Lead and mentor trainers and support staff, providing coaching and maintaining consistent standards for service and instruction.
- Developed and implemented systems for member retention, sales follow-up, programming, and operational efficiency to enhance overall performance.
- Plan and launch fitness challenges and community programs, supported marketing and outreach to grow membership.
- Coaching group sessions and one-on-one clients, conduct movement assessments and develop training plans aligned with individual goals.
- Addressed member concerns and staffing challenges to foster a welcoming, high-energy environment.
Travel Curator
Castles To Castaways Travel
03.2023 - Current
- Curated travel exhibits that showcased diverse destinations and cultures, enriching visitor experiences.
- Researched resorts, cruises, theme parks, and vacation packages across travel brands to align client goals and budgets, enhancing client satisfaction.
- Built tailored itineraries and compared pricing, inclusions, and travel logistics to help clients make informed choices.
- Prepared vacation quotes and coordinated booking details, ensuring seamless communication with clients throughout planning and departure.
Assistant Office Manager
Cleaning Plus LLC
St. Charles, MO
10.2020 - 05.2022
- Managed payroll, invoicing, and administrative records, streamlining workflows for improved operational efficiency.
- Resolved service issues and adjusted schedules to align with evolving client needs, enhancing customer satisfaction.
- Coordinated cleaning crews and schedules for residential and commercial clients, ensuring effective communication and service delivery.
Youth Programs Director
Vetta Sports
St. Charles, MO
10.2011 - 09.2020
- Recruited, trained, and supervised coaches and program coordinators, ensuring high-quality program delivery and support for youth development.
- Directed youth sports leagues, camps, and after-school programs, managing staffing, schedules, and parent communication to enhance participant experience.
- Designed age-appropriate activities and collaborated with marketing to increase program visibility and community engagement.
Owner
Dani's Dog Sitting
St. Charles, MO
02.2020 - Current
- Established dog sitting business leveraging referrals, providing reliable care, and fostering strong client relationships.
- Managed daily dog sitting schedules and client communications.
- Provided personalized care for dogs, ensuring their safety and comfort.
Education
Bachelor of Science - Food Service Management
Johnson & Wales University
Denver, CO01-2007
Skills
- Movement assessments
- Program development
- Operations and scheduling
- Program planning
- Event coordination
- Staff coaching
- Staff training
- Staff supervision
- Financial management
- Client management
- Member relations and sales
- Sales planning
- Community outreach
- Office and CRM software
- Leadership and team building
- Team leadership
- Problem resolution
- Leadership
- Relationship building
- Employee training
- Leader
Certification
NASM Certified Personal Trainer, CPR/AED Certified, Leadership and Management Workshops, BLUSH Boot Camp, Youth Sports Management Training, Vetta Sports
Timeline
Travel Curator
Castles To Castaways Travel
03.2023 - Current
General Manager and Head Trainer
BLUSH Boot Camp
05.2022 - Current
Assistant Office Manager
Cleaning Plus LLC
10.2020 - 05.2022
Owner
Dani's Dog Sitting
02.2020 - Current
Youth Programs Director
Vetta Sports
10.2011 - 09.2020
Bachelor of Science - Food Service Management
Johnson & Wales University