Dani Gueste
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
11
11
years of professional experience
Work History
GM Team Lead
Target
01.2019 - 12.2023
- Boosted customer satisfaction by implementing strategies and addressing concerns promptly.
- Enhanced employee retention, providing ongoing training and development opportunities.
- Reduced operational risks while organizing data to forecast performance trends.
- Mitigated business risks by working closely with staff members and assessing performance.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Interacted well with customers to build connections and nurture relationships.
Human Resources Coordinator
Target
12.2016 - 01.2018
- Enhanced employee engagement by implementing comprehensive HR programs and initiatives.
- Streamlined HR processes for increased efficiency and reduced administrative workload.
- Led recruitment efforts to attract top talent in a competitive job market.
- Improved employee retention with targeted professional development opportunities.
- Instructed senior leaders on appropriate employee corrective steps.
- Utilized compliance tools, corrective actions and identification of deficiencies to mitigate audit risks.
- Maintained current knowledge of industry regulations and legislation to amend policies and promote compliance.
- Completed employee employment verifications and unemployment paperwork prior to hire or termination.
- Explained employee compensation, benefits, schedules, working conditions, and promotion opportunities.
- Conducted new employee onboarding and provided ongoing orientation training.
- Completed background and reference checks to facilitate hiring and onboarding of employees.
- Supported HR functions with emphasis on record keeping, data entry, and general HR tasks.
- Supported managers in addressing employee concerns, fostering positive workplace relationships.
Assistant Store Manager
Nebraska Book Company
03.2013 - 10.2016
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
- Recruited, hired, and trained initial personnel.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Tracked employee attendance and punctuality, addressing problems to prevent long-term habits.
- Provided weekly work schedules to employees to accommodate business demands/vacation requests.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Managed opening and closing procedures and to enhance efficiency of daily activities.
Education
Bachelor of Science - Natural Sciences
Radford University
Radford, VASkills
- Performance measurement
- Customer service
- Vendor management
- Interpersonal Skills
- Staff training and development
- Conflict resolution
- Human resources management
- Project management
- Inventory control
- Schedule Management
- Leadership and Team Building
Timeline
GM Team Lead
Target
01.2019 - 12.2023
Human Resources Coordinator
Target
12.2016 - 01.2018
Assistant Store Manager
Nebraska Book Company
03.2013 - 10.2016
Bachelor of Science - Natural Sciences
Radford University