Caring Peer Support Specialist build trust and rapport. Compassionate and empathetic with genuine concern for the well-being of peers.
Overview
6
6
years of professional experience
Work History
Optometric Technician / Patient Care Coordinator
Rancho Santa Fe Optometry
Rancho Santa Fe, CA
01.2023 - Current
Performed preliminary eye examinations, including visual acuity tests and color vision screenings.
Maintained accurate electronic medical records of patient information, test results, and treatment plans.
Educated patients on proper eyewear care and usage, providing recommendations based on their lifestyle needs.
Managed inventory of ophthalmic supplies and ensured availability of necessary equipment for daily operations.
Collaborated with optical team to assist patients in selecting frames that fit their prescription requirements and personal style preferences.
Cleaned and maintained ophthalmic instruments to ensure optimal performance and prevent cross-contamination.
Provided support during minor surgical procedures such as foreign body removal or punctal plug insertion under the supervision of an optometrist or ophthalmologist.
Performed basic repairs on eyeglasses such as adjusting frames or replacing nose pads to enhance comfort for patients.
Assisted in fitting specialty contact lenses for patients with conditions like astigmatism or keratoconus.
Conducted pre-screening tests for potential LASIK candidates by measuring corneal thickness using pachymetry devices.
Optometrist Technician
Werner Optometry
El Cajon, CA
07.2022 - 11.2022
Performed comprehensive pre-testing procedures, including visual acuity tests, color vision tests, and depth perception tests.
Assisted optometrist in conducting eye examinations by gathering patient history and documenting relevant information.
Administered diagnostic tests such as tonometry, retinoscopy, and keratometry to assess patients' ocular health.
Calibrated and maintained ophthalmic equipment to ensure accurate measurements during examinations.
Conducted preliminary screenings for common eye conditions such as glaucoma or cataracts.
Assisted with frame selection process by providing recommendations based on facial features and personal style preferences.
Prepared patients for specialized testing procedures such as visual field testing or corneal topography.
Maintained electronic medical records (EMR) system by entering patient data accurately and securely.
Store Manager/Patient Care Coordinator/Optometric Technician
Super Vista North America & Brillen.com
Chula Vista, CA
04.2021 - 07.2022
Delivered excellent customer service skills to increase sales.
Managed inventory.
Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
Answered product questions with up-to-date knowledge of sales and promotions.
Optometric Technician/Patient Care Coordinator
Pacific View Eyecare Center
Encinitas, CA
06.2020 - 04.2021
Established strong work network by building professional relationships with physicians and fellow employees.
Liaised effectively with patients, doctors, and staff members, assessing medical charts, and promoting high level of communication and interaction.
Managed logistics for patient intake and implementation of appropriate courses of treatment.
Communicated with patients to ensure quality of care and develop care plans.
Scheduled evaluations and procedures for patients.
Communicated with patients with compassion while keeping medical information private.
Cashier
Daphnes California Greek
San Diego, CA
09.2019 - 03.2020
Assisted with purchases, locating items, and signing up for rewards programs.
Monitored sales events, added new merchandise, and rang up purchases.
Promoted specific item options to drive sales and achieve add-on purchases.
Trained new team members in cash register operation and stock procedures.
Helped customers find specific products, answered questions, and offered product advice.
Education
Associate of Arts - Fine Arts
Collin County Community College
Plano, TX
12-2003
Skills
Electronic medical records
Patient education
Customer service
Compassionate care
Communication skills
Attention to detail
Peer support ethics
Positive reinforcement
Mental health advocacy
Multitasking
Time management abilities
Active listening
Empathy development
Self-care strategies
Wellness recovery action plan
Certifications
Certified Medi-Cal Peer Support Specialist, certification number MPSS-EZLYNH, valid until 04/05/2027
Timeline
Optometric Technician / Patient Care Coordinator
Rancho Santa Fe Optometry
01.2023 - Current
Optometrist Technician
Werner Optometry
07.2022 - 11.2022
Store Manager/Patient Care Coordinator/Optometric Technician