Dani Mills
Summary
Strong team player and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. I share and use independent decision-making skills with sound judgment to positively impact the accomplishment of ones goals.
No is always a jumping offer for maybe.
Proficient in Perio, Dental codes, Tx planning like the back of my hand.
I am successful by the family I have nurtured my entire life. As a single mom of 30 years I have learned a lot in my failures and my triumphs. You can't win every time, but you won't lose forever. My family has made me strong, yet personally driven to be more and to do more. I am not perfect, but I am a doer. I own every mistake I make, and do everything in my power to rectify my wrongs. I am happy, and loyal to a fault. I hold on to no negativity because it poisons the soul. I am dedicated to whatever I am asked to do. I don't care about being in-charge or being the boss. I want to do what I love. I have always loved teeth. The smile is bliss and the window to ones soul. I love learning new things everyday from the people around me. Life is too short to not be happy.
Anybody can do Dentistry; it is the care and compassion you bring to the table that makes the difference. Kindness goes a long way!
Overview
2
2
years of professional experience
1
1
Certification
Work History
Dental Office Administrator
Mouth Carolina Dentistry
06.2023 - Current
- Improved patient scheduling efficiency by streamlining appointment booking processes.
- Refiled several claims from past year. Recovered countless funds.
- Reduced return claims by proper verification of benefits for patients. Prioritized all front desk tasks.
- Increased patient satisfaction with thorough accurate billing procedures.
- Addressed patient inquiries professionally and swiftly via phone calls, text and emails to provide exceptional customer service experiences consistently.
Insurance Verification Specialist
Lake Moultrie Dental
01.2022 - 05.2023
- Enhanced claim processing efficiency by verifying insurance coverage and obtaining pre-authorizations for procedures.
- Created several manuals for different dental insurance providers.
- Reduced errors in billing by accurately maintaining patient records with updated insurance information.
- Improved communication between Dental staff and patients by explaining insurance benefits and financial responsibilities.
- Streamlined workflow for Dental providers by obtaining necessary referrals and authorizations for services.
Education
B.S. B.A. - Accounting / Business Management
The University of Findlay
Findlay, OHSkills
- Office Organization
- Expense Tracking, Cost Control
- Bonus System and Contests
- Supply Ordering (Front and Back of House)
- Bank Deposits
- DHEC Inspections
- Insurance Verification, Tx Planning, Claims Processing
- AP & AR Invoicing and Billing
- Excel, Powerpoint, Access, Windows, MS Office
- Phone Etiquette (Roll Playing)
- License Renewals
- Appointment Scheduling
- Payment Collection, payment arrangements
- Marketing
- Policy Development & Enforcement
- Document Preparation, Legal, Policies,
- Patient Care, Building Relationships
- Appointment Coordination
- Payroll
- HIPAA Compliance, OSHA
- Dental software Dentrix, Ascend, Eaglesoft, Dexis, Schick
- Staff Development, & Management
- Emergency Response (Fire and First Aid)
- Business Administration
- Managing Operations and Efficiency
- Performance Evaluation, Active Listening
- Interpersonal Communication
- Customer Relationship Management
- Staff Development, Analytical Skills
- Idea Development
- Financial Management
- Reliability, Loyalty, Promptness
- Problem-Solving
- Contract Negotiation
- Employee Coaching, Mentoring, & Training
- Revenue Forecasting
- Employee Development
- Brand Management (Ideas to Expand the Name)
Professional Licensure Certification
- Cardiopulmonary Certification, Columbus
- X-Ray Certification, Columbus
Training
HIPAA & OSHA Training, 01/01/10, 12/31/21
Certification
- Certified AED, CPR 2024
Enjoying the outdoors with my family, friends, and dog Cooper.
I love God, my 2 grown sons and their gorgeous wives, my 5 grandsons, the beach, park, walking my dog, barbecuing, Life is good!
Timeline
Dental Office Administrator
Mouth Carolina Dentistry
06.2023 - Current
Insurance Verification Specialist
Lake Moultrie Dental
01.2022 - 05.2023
B.S. B.A. - Accounting / Business Management
The University of Findlay