Dania Corporan
Pawtucket,RI
Summary
Brings proven track record of success in determining eligibility and resolving complex cases. Works professionally with clients to develop and implement successful strategies for maximizing services and benefits. Skilled in problem-solving and identifying solutions meeting clients' needs.
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Overview
8
8
years of professional experience
Work History
EMPLOYMENT RECRUITMENT
Randstad
05.2024 - Current
- Increased placement rates through effective screening and assessment of candidates'' skills, experience, and fit with company culture.
- Developed strong relationships with key stakeholders to ensure alignment between recruitment strategy and business objectives.
- Enhanced candidate pool by utilizing various sourcing methods, including job boards, social media, and referrals.
- Managed a diverse portfolio of clients across various industries, customizing recruitment strategies according to their unique needs.
BENEFITS AND ELIGIBILITY SPECIALIST
MassHealth
06.2023 - Current
- Resolved discrepancies with client applications to verify eligibility
- Communicated with people from various cultures and backgrounds on application process
- Processed and certified documents for accuracy and compliance with government regulations
- Followed guidelines when reviewing applicant data to determine eligibility for economic assistance
- Reviewed applications for different aid programs and determined which qualification criteria for individuals.
FRONT DESK RECEPTIONIST
Wyndham Hotel
05.2018 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees
- Collected room deposits, fees, and payments
- Maintained confidentiality of sensitive data to protect customer and business information.
ASSISTANT MANAGER
Caffe Nero
03.2018 - 05.2019
- Supervised day-to-day operations to meet performance, quality and service expectations
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service
- Helped with planning schedules and delegating assignments to meet coverage and service demands
- Created employee schedules to align coverage with forecasted demands
- Reviewed sales and gross profit report to assess company efficiency
- Increased employee performance and job satisfaction to strengthen retention and engagement
- Made hiring recommendations to increase company's productivity and profitability with quality workers
- Evaluated employee performance and conveyed constructive feedback to improve skills.
OPERATIONS ASSISTANT
Swissport USA
03.2016 - 04.2018
- Managed day-to-day department operations with effective workflow coordination
- Solved problems timely and effectively, ensuring customer satisfaction
- Assisted operations manager with planning of routine operations and special projects
- Monitored and updated inventory levels and maintained accurate records of inventory and stock movements.
Education
Associate of Business Administration Management - Accounting And Business
Univeridad Autonoma De Santo Doming Republic
Santo Domingo, Dominican04.2012
Skills
- Enrollment Procedures
- Effective Communication Skills
- Advocacy and Counseling
- Individualized and Group Training
- Administrative Support
- Property Inspection
- Intakes and Assessments
Languages
Spanish
Native or Bilingual
Timeline
EMPLOYMENT RECRUITMENT
Randstad
05.2024 - Current
BENEFITS AND ELIGIBILITY SPECIALIST
MassHealth
06.2023 - Current
FRONT DESK RECEPTIONIST
Wyndham Hotel
05.2018 - Current
ASSISTANT MANAGER
Caffe Nero
03.2018 - 05.2019
OPERATIONS ASSISTANT
Swissport USA
03.2016 - 04.2018
Associate of Business Administration Management - Accounting And Business
Univeridad Autonoma De Santo Doming Republic