Summary
Overview
Work History
Education
Skills
Timeline
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Dania Myhand

Sr. Claims Adjuster
Jacksonville,FL

Summary

Experienced professional with over 6 years in the auto insurance industry. Excellent reputation for resolving problems and bringing innovative ideas. Hardworking and passionate with strong organizational skills eager to secure entry-level Underwriting position. Ready to help team achieve company goals.

Overview

22
22
years of professional experience

Work History

Claims Adjuster

Suddath Companies
Jacksonville, FL
06.2014 - Current
  • Adjudicate relocation claims to a satisfactory resolution
  • Train and create reference materials for new hires
  • Maintain top adjuster performance with minimal error
  • Guide team members in resolving issues throughout claims process
  • Update and maintain claims letters in MoverSuite

Admin Assistant

Bath Fitter
Jacksonville, FL
12.2013 - 05.2014
  • Acted as office manager when needed (inventory, bank deposits, payroll, etc.)
  • Maintained appointment schedule for estimators & installers that provided an equal work load
  • Assisted customers with information and orders during showroom visits

Claims Processor

Hartford Insurance
Lake Mary, FL
02.2006 - 01.2012
  • Maintained highest individual customer service score
  • Maintained all lines adjuster license (T-620) through continuing education
  • Excelled in individual monthly metrics

Enterprise Rent-A-Car
Orlando, FL
07.1999 - 02.2006
  • Progressed through management trainee program up to Assistant Manager of Orlando Airport location
  • Supervised 10-25 employees in a team structure
  • Executed other managerial duties (inventory, bank deposits, customer escalations)

Secretary Specialist

Florida State University
Tallahassee, FL
09.1996 - 02.1998
  • Facilitated the on-campus interviewing process between graduating seniors

Education

Bachelors - Social Science

Florida State University

Skills

Insurance policy coverage knowledge

Risk management

[Microsoft] Office Proficiency

Problem-Solving

Innovative and Critical Thinking

Excellent Verbal and Written Communication

Timeline

Claims Adjuster

Suddath Companies
06.2014 - Current

Admin Assistant

Bath Fitter
12.2013 - 05.2014

Claims Processor

Hartford Insurance
02.2006 - 01.2012

Enterprise Rent-A-Car
07.1999 - 02.2006

Secretary Specialist

Florida State University
09.1996 - 02.1998

Bachelors - Social Science

Florida State University
Dania MyhandSr. Claims Adjuster