Daniah Mardini
Weston,FL
Summary
Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.
Overview
3
3
years of professional experience
Work History
Receptionist
The Nail Lounge
01.2024 - Current
- Scheduled, coordinated and confirmed appointments and meetings.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Resolved customer problems and complaints.
- Collected and distributed messages to team members and managers to support open communication and high customer service.
Tutor Volunteer
Latinos In Action
08.2021 - 04.2024
- Maintained tutoring records to adjust instruction and update parents on student progress.
- Collaborated with teachers, administrators and parents to determine how best to support student success.
- Leveraged technology and visual aids to engage students and enhance learning.
- Worked closely with students on specific class struggles, closely reviewing materials and assignments to offer targeted help.
Summer Intern
Summer Internship At Cypress Bay
07.2023 - 08.2023
- Interacted with customers by phone, email, or in-person to provide information.
- Completed research, compiled data, updated spreadsheets, produced timely reports.
- Opened, sorted and distributed incoming mail and packages.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
Education
High School Diploma -
Cypress Bay High School
Weston, FL05.2024
Skills
- Analytical Thinking
- Multi-line telephone operation
- Customer and client relations
- Office Administration
- Bilingual Spanish/English
- Strategic Planning
Timeline
Receptionist
The Nail Lounge
01.2024 - Current
Summer Intern
Summer Internship At Cypress Bay
07.2023 - 08.2023
Tutor Volunteer
Latinos In Action
08.2021 - 04.2024
High School Diploma -
Cypress Bay High School
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