Results-driven banking professional with experience in client relationship management, financial operations, and regulatory compliance. Skilled at resolving complex issues, supporting business growth, and ensuring adherence to corporate policies.
Overview
9
9
years of professional experience
Work History
Associate Banker/ Vault Custodian
Chase Bank
Willowbrook, USA
02.2025 - Current
Perform daily vault balancing, cash ordering, receiving, and distribution in accordance with Chase policies and federal banking regulations
Ensured control, security, and accountability of vault cash, negotiable instruments, and sensitive financial documents to uphold compliance and trust
Developed and nurtured client relationships by assessing financial needs and recommending tailored Chase products and services
Instructed customers on banking tools, mobile applications, and self-service options to improve overall client engagement and satisfaction
Agent in Charge
Verano (Zen Leaf)
Naperville, USA
04.2023 - 01.2025
Oversaw daily dispensary operations, managing opening and closing procedures, staffing, security protocols, and customer flow to ensure smooth operations
Addressed and resolved operational issues, customer concerns, and compliance risks promptly to maintain service quality and operational integrity
Managed inventory tracking systems and conducted audits, ensuring compliance with state-mandated reporting requirements through BioTrack
Lean intern
GE Healthcare
Chicago, USA
02.2022 - 03.2023
Engaged in value stream mapping, Kaizen events, and problem-solving activities to identify and address process inefficiencies.
Collaborated with cross-functional teams to develop and implement targeted process improvements, enhancing workflow efficiency
Assisted with data collection, analysis, and process mapping to pinpoint inefficiencies and support informed decision-making
Sales Associate
Home Depot
Bolingbrook, USA
12.2016 - 03.2022
Surpassed sales performance goals by opening over 200 credit card accounts, contributing to consistent store target achievements.
Established and nurtured client relationships through needs analysis and personalized shopping experiences, enhancing customer loyalty.
Addressed client issues promptly, managing special orders to ensure high levels of customer satisfaction.
Education
Year Up - project management principles, professional skills, business operations
Harold Washington College
Chicago, IL
08.2022
College of Dupage - general education coursework, critical thinking, written and verbal communication, quantitative reasoning, problem-solving
College of Dupage
Glen Ellyn, IL
12.2020
Skills
Strong verbal and written communication
Adaptability and flexibility
Team collaboration and cross-functional coordination
Process improvement and efficiency optimization
Microsoft office
Document management and recordkeeping
Vault cash handling
Problem solving
Languages
English
Native/ Bilingual
Urdu
Native/ Bilingual
Timeline
Associate Banker/ Vault Custodian
Chase Bank
02.2025 - Current
Agent in Charge
Verano (Zen Leaf)
04.2023 - 01.2025
Lean intern
GE Healthcare
02.2022 - 03.2023
Sales Associate
Home Depot
12.2016 - 03.2022
Year Up - project management principles, professional skills, business operations
Harold Washington College
College of Dupage - general education coursework, critical thinking, written and verbal communication, quantitative reasoning, problem-solving