Summary
Overview
Work History
Education
Skills
Timeline
Generic

Danica Daniels

Gallup,NM

Summary

Dynamic and dedicated professional with a strong background in customer service at Safeway. Proven ability to enhance customer satisfaction through effective communication and relationship building. Skilled in cash handling and food safety, consistently maintaining a clean and organized work environment while thriving in high-pressure situations.Proven track record of maintaining high standards and adapting to fast-paced environments. Known for strong teamwork and reliability, with skills in inventory management and food safety protocols.

Overview

5
5
years of professional experience

Work History

Bakery Clerk

Safeway
04.2020 - Current
  • Balanced multiple tasks simultaneously during busy periods while still delivering exceptional customer service experiences.
  • Maintained tidy and organized work area to comply with cleanliness standards.
  • Monitored counter and display inventory by replacing stock and requesting new products from kitchen to keep areas well-stocked for maximum sales.
  • Communicated effectively with store management regarding bakery operations, addressing potential issues proactively before they escalated into larger problems.
  • Collected payments accurately with cash, debit and credit card, using Point of Sale system to process transactions.
  • Handled cash register transactions efficiently, ensuring accurate sales records and timely customer service.

Library Student Assistant

University of New Mexico-Gallup
08.2024 - 05.2025
  • Assisted library staff with clerical duties to help lighten workload.
  • Organized returned books and materials and assisted with shelving.
  • Performed circulation duties such as checking materials in and out, renewing items, and registering new patrons, ensuring efficient service at the front desk.
  • Conducted inventory audits of library materials, ensuring accurate record-keeping of available resources.
  • Checked out and checked in items using library computer system.
  • Answered general questions in person, by phone and over email.

Restaurant Hostess

Camille's Sidewalk Cafe
10.2023 - 12.2023
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
  • Answered customer questions about hours, seating, and menu information.
  • Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
  • Contributed to a positive team atmosphere by supporting coworkers during peak hours or when understaffed.
  • Resolved guest complaints professionally, taking appropriate action to address issues and improve future experiences.
  • Prepared dining room for service by cleaning , organizing tables and placing table settings.

Education

Associate of Science - Nursing

University of New Mexico- Gallup
Gallup Nm
12-2027

High School Diploma -

Gallup High School
Gallup, NM
05-2020

Skills

  • Customer service
  • Food handling safety
  • Flexible schedule
  • Punctual and reliable
  • Customer satisfaction
  • Telephone etiquette
  • Cash handling
  • Workplace safety
  • Hospitality service expertise
  • Relationship building

Timeline

Library Student Assistant

University of New Mexico-Gallup
08.2024 - 05.2025

Restaurant Hostess

Camille's Sidewalk Cafe
10.2023 - 12.2023

Bakery Clerk

Safeway
04.2020 - Current

Associate of Science - Nursing

University of New Mexico- Gallup

High School Diploma -

Gallup High School

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