Danica Finken
Phillipsburg,Nj
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Outgoing student pursuing flexible part-time employment with weekend and evening shift options.
Overview
7
7
years of professional experience
Work History
PSI (Paper Strategies Inc.)
Warehouse
Broadway, NJ
04.2024 - Current
- Maintained updated knowledge through continuing education and advanced training.
- Operated a variety of machinery and tools safely and efficiently.
- Completed day-to-day duties accurately and efficiently.
Vet Technician & Receptionist
Harmony Animal Hospital
Harmony, Nj
01.2025 - 03.2025
- Monitored animal vital signs and reported changes to the medical team.
- Educated pet owners on care instructions and post-operative guidelines.
- Managed patient records including entering data into computer system, filing paperwork and updating information.
Pharmaceuticals & Customer Service
CVS Pharmacy
Phillipsburg, Nj
08.2023 - 09.2024
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Identified needs of customers promptly and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
Customer Service
Phillipsburg Pharmacy
Phillipsburg, Nj
02.2019 - 09.2021
- Greeted customers and provided customer service.
- Developed training materials for customer service representatives.
- Resolved customer service queries in an efficient manner.
- Established guidelines for excellent customer service standards.
Education
Associate of Arts - Business
Warren County Community College
Washington, NJ05-2026
Associate of Arts - Music
Moravian University
Bethlehem, PA11-2024
Diploma -
Phillipsburg High School
Phillipsburg, Nj06.2024
Skills
- Customer Service
- Animal care
- Patient record management
- Time management
- Effective communication
- Team communication
- Stocking Shelves
- Cleaning
- Answering phones
- Scheduling Appointments
Personal Information
- Age: 19
- Date of Birth: 01/08/06
Timeline
Vet Technician & Receptionist
Harmony Animal Hospital
01.2025 - 03.2025
PSI (Paper Strategies Inc.)
Warehouse
04.2024 - Current
Pharmaceuticals & Customer Service
CVS Pharmacy
08.2023 - 09.2024
Customer Service
Phillipsburg Pharmacy
02.2019 - 09.2021
Associate of Arts - Business
Warren County Community College
Associate of Arts - Music
Moravian University
Diploma -
Phillipsburg High School