Experienced with crisis management and emergency response. Utilizes advanced communication skills to maintain order and provide clear instructions. Strong understanding of multi-tasking and prioritizing calls to ensure efficient service and public safety.
Overview
6
6
years of professional experience
Work History
Paraprofessional
New Lisbon School District
New Lisbon, WI
01.2025 - Current
Supported classroom instruction by assisting teachers with lesson plans and student activities.
Facilitated communication between students, teachers, and parents to enhance educational support.
Implemented individualized education plans (IEPs) to meet diverse student needs effectively.
Monitored student progress and behavior, providing feedback and support for improvement.
Dispatcher
Juneau County Sheriffs Office
Mauston, WI
04.2024 - 01.2025
Coordinated emergency response efforts, ensuring timely dispatch of law enforcement resources.
Managed communication between officers and dispatch center, facilitating effective information flow.
Utilized CAD systems for efficient call management and incident tracking.
Monitored radio transmissions to assess officer safety and operational status in real-time.
Managed emergency calls, assessing situations to prioritize response efforts effectively.
Bartender
Pine Cove Bar and Grill
New Lisbon, WI
06.2022 - 04.2024
Cultivated warm relationships with regular customers. Worked with POS system to place orders, manage bills and handle complimentary items. Explained menu items and suggested appropriate options for food allergy concerns. Bussed and reset tables to keep dining room and work areas clean. Kept register accurate through correct billing, payment processing and cash management practices. Used slow periods to restock supplies, ice, trays and delivery bags.
Worked effectively in fast-paced environments.
Self-motivated, with a strong sense of personal responsibility.
Denny's
Mauston, WI
09.2021 - 05.2022
Greeted guests pleasantly and answered menu questions. Operated register to process payments and collect cash payment for order totals. Arrived to work in uniform and presentable in appearance to meet restaurant standards. Trained new employees by demonstrating tasks and coaching during daily activities. Checked and restocked utensils and condiments in appropriate locations for guests.
Fair View Nursing Home
Mauston, WI
07.2021 - 08.2021
Provided support and companionship to patients in need of assistance. Reported patient requests, concerns and other observations to staff. Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care. Transported patients and helped with discharge procedures.
Cottage Care
Mauston, WI
06.2020 - 06.2021
CNA Certified in the state of WI Assisted with feeding and monitored intake to help patients achieve nutritional objectives. Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms. Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment. Checked patient vitals such as temperature, blood pressure and blood sugar levels. Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.