Danica Francis
Chesterfield,VA
Summary
Dynamic National Registered Certified Medical Assistant with extensive experience at Virginia Cancer Institute, excelling in patient scheduling and clinical documentation. Proven ability to enhance clinic efficiency and provide compassionate care. Skilled in HIPAA compliance and vital sign monitoring, while fostering strong patient relationships through effective communication and emotional support.
Overview
6
6
years of professional experience
1
1
Certification
Work History
National Registered Certified Medical Assistant
Virginia Cancer Institute
Richmond, VA
06.2023 - Current
- Coordinated patient scheduling and follow-ups to enhance clinic workflow efficiency.
- Assisted with patient intake procedures, ensuring accurate data collection and documentation.
- Administered medications under physician supervision, maintaining high standards of care.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Collected and documented patient medical information such as blood pressure and weight.
- Prepared lab specimens for diagnostic evaluation.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Coordinated with other healthcare professionals for patient referrals, ensuring a seamless transition and continuation of care.
- Oriented and trained new staff on proper procedures and policies.
- Performed medical records management, including filing, organizing and scanning documents.
- Obtained client medical history, medication information, symptoms, and allergies.
Soccer Referee
Central Virginia Soccer Referee Association
Richmond, VA
08.2019 - 06.2024
- Enforced game rules and regulations to ensure fair play and sportsmanship.
- Collaborated with coaches and players to resolve on-field disputes effectively.
- Observed player conduct to maintain safety standards during matches.
- Adapted quickly to changing game dynamics and referee signals as needed.
- Communicated decisions clearly to players, coaches, and spectators for transparency.
- Maintained focus and composure under pressure in high-stakes situations.
- Attended training sessions to improve officiating skills and knowledge of the sport.
- Managed conflicts effectively and efficiently by mediating disputes between players, coaches, and spectators when necessary.
- Monitored and managed soccer games to verify safety and promote good sportsmanship for players.
Education
High School Diploma -
Cosby High School
Chesterfield, VA05-2024
Skills
- HIPAA compliance
- Specimens collection
- Patient scheduling
- CPR
- Clinical documentation
- Electronic health records
- Vital sign monitoring
- Time management
- Basic life support
- Companionship and emotional support
- Injection administration
Certification
NRCMA - National Registered Certified Medical Assistant - 2024-to Present
Basic Life Support and CPR certified - 2023 - Present
Timeline
National Registered Certified Medical Assistant
Virginia Cancer Institute
06.2023 - Current
Soccer Referee
Central Virginia Soccer Referee Association
08.2019 - 06.2024
High School Diploma -
Cosby High School