Danica Landreville
Boston,MA
Summary
Compassionate and motivated Psychology and Economics student with a strong commitment to mental health and a long-term goal of becoming a licensed therapist. Experienced in building rapport, fostering trust, and supporting individuals in achieving personal and behavioral goals. Demonstrates strong skills in empathetic communication, active listening, and maintaining professionalism in high-stress or emotionally sensitive situations. Background in personal training and customer service has strengthened ability to work with diverse populations, apply motivational techniques, and remain calm under pressure. Bilingual in English and French, CPR certified, and eager to contribute to a collaborative, client-centered clinical or research environment while continuing to develop therapeutic and assessment skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Personal Trainer
Boston college
Boston, Massachusetts
2023.01 - Current
- Conducted one-on-one training sessions, resulting in improved client fitness levels and achievement of personal goals.
- Developed personalized fitness plans, addressing the unique needs of diverse student and staff populations to enhance their overall wellness.
- Provided instructions in proper form, technique, and safety when performing exercises.
- Built and established relationships with members and guests, facilitating their pursuit of fitness goals and fostering a supportive community.
Customer Service Representative
Fitnesssf
San Francisco, California
2024.05 - 2024.08
- Resolved customer complaints and issues promptly, ensuring member satisfaction.
- Assisted customers in navigating fitness programs and services to enhance their experience.
- Educated members on membership options and promotions to maximize their benefits.
- Handled member registrations and account updates efficiently.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Maintained cleanliness and organization of the gym facility.
Education
Bachelor of Science - Psychology with an Economics minor
Boston College
Chestnut Hill, MA2027-05
Skills
- Customer service
- Client relationship
- Communication skills
- Time management
- Problem solving
- Flexible thinking
- Analytical thinking
- Team collaboration
Affiliations
- Tutoring children in the greater Boston area through 4Boston service organization
Certification
- Certified personal trainer through the American Council on Exercise
- CPR certified
Languages
- French
- English
References
References available upon request.
Languages
English
Native/ Bilingual
French
Native/ Bilingual
Timeline
Customer Service Representative
Fitnesssf
2024.05 - 2024.08
Personal Trainer
Boston college
2023.01 - Current
Bachelor of Science - Psychology with an Economics minor
Boston College