Danica Mustafa

Manage check-in and boarding process for passengers at the airport.

Handle customer inquiries and complaints in a professional and efficient manner.

Collaborate with airline staff and ground crew to ensure on time departures and arrivals.

Provide information on flight schedules, gate changes and baggage claim procedures.

• Provided exceptional service to customers by actively listening to their needs and offering personalized solutions for delayed and cancelled flights.
• Managed check-in process at ticket counter and boarding process for passengers at the gate.
• Handled customer inquiries and complaints in a professional and efficient manner.
• Provided information and updates on flights, gate changes and baggage claim.

• Supported children with special needs, creating customized learning strategies to accommodate various abilities.
• Maintained and fostered positive and constructive interactions with staff, families, and children.
• Boosted children''s social skills development through group projects and collaborative games.
• Sanitized toys and play equipment each day to maintain safety and cleanliness.
• Communicated with parents and other staff about student progress.
• Applied play-based strategies to provide diverse approaches to learning.
• Fostered creativity in the classroom through art projects, dramatic play, storytelling exercises, and other imaginative pursuits.
• Cultivated a safe and inclusive classroom environment that fostered respect, empathy, and cultural awareness among students.
• Consulted with parents to build and maintain positive support networks and support continuing education strategies.
• Strengthened parent-teacher relationships through consistent communication, increasing parental involvement in the educational process.

• Developed customized lesson plans tailored to the individual needs of each child, ensuring optimal learning experiences.
• Implemented positive behavior management strategies, resulting in a well-disciplined and cooperative classroom atmosphere.
• Coordinated parent-teacher conferences to discuss student progress, address concerns, and celebrate achievements.
• Ensured compliance with health and safety regulations by regularly inspecting facilities and equipment for potential hazards.
• Continuously updated professional knowledge by attending workshops, trainings, and conferences focused on early childhood development and education.
• Enhanced children''s cognitive development by employing age-appropriate learning activities and games.
• Assisted in training new staff members on best practices for early childhood education settings, promoting a consistent and high-quality approach across the team.
• Utilized creative teaching methods to engage young learners, sparking their interest in various subjects.
• Encouraged physical activity through structured outdoor playtime sessions designed to improve gross motor skills.

• Maintained a clean, hygienic work environment to ensure client safety and comfort throughout treatments.
• Enhanced client satisfaction by providing personalized beauty consultations and recommending suitable treatments.
• Built a loyal clientele through excellent communication skills and attention to detail in all beauty services provided.
• Suggested treatments and styles to suit customer appearance and fashion choices.
• Performed various beauty treatments for improved skin health, including facials, peels, and microdermabrasion.
• Increased customer loyalty with exceptional customer service and follow-up care advice.
• Boosted salon revenue by upselling additional services and retail products during appointments.

• Responded to customer needs through competent customer service and prompt problem-solving.
• Coordinated order processing, shipping, and delivery schedules to ensure timely delivery of products to customers.
• Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
• Managed high call volumes with exceptional professionalism, ensuring minimal wait times for customers.

• Assisted in training new employees and implementing procedural changes.
• Trained and monitored line associates to perform proper assembly techniques, apply best practices and comply with safety procedures.
• Reduced downtime for machinery by conducting regular maintenance checks and addressing issues promptly.
• Communicated shift handover information to keep personnel aware of incomplete tasks.
• Conducted thorough quality control inspections of finished products, ensuring adherence to established specifications and industry standards.