Layla Lain
Las Vegas
Summary
Energetic and personable, well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences and achieving sales targets.
Overview
2
2
years of professional experience
Work History
CSA
GO Car Wash
06.2024 - Current
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
- Built strong relationships with customers by consistently delivering outstanding service and follow-up support.
- Increased sales through effective product recommendations and upselling techniques.
- Handled cash transactions accurately while adhering to company security protocols for loss prevention measures.
- Identified and resolved discrepancies and errors in customer accounts.
- Washing and delivering all cars through tunnel.
- Loading procedure's.
Sales Associate
Sunglass Hut
02.2024 - 05.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Monitored sales trends to adjust sales strategies and meet changing customer demands.
Sales Associate
Lolli&pops
10.2023 - 05.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Upheld store appearance standards by restocking merchandise quickly and neatly organizing shelves/displays while also performing routine cleaning duties.
Sales Associate
Cobblestone Auto Spa
09.2022 - 07.2023
- Engaged with customers to build rapport and loyalty.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Educated clients on current promotional offerings and using persuasive selling tactics.
- Collaborated with team members to achieve monthly sales targets.
- washing and loading all vehicles through tunnel.
Education
High School Diploma -
Rangeview Highschool
Aurora, CO05-2022
Skills
- Goal oriented
- Patience and tolerance
- Strong work ethic
- Up-selling and Cross-selling
- Cash handling
- Customer service
- Sales and upselling
- Work prioritization
- Key holder experience
- Sales expertise
Timeline
CSA
GO Car Wash
06.2024 - Current
Sales Associate
Sunglass Hut
02.2024 - 05.2024
Sales Associate
Lolli&pops
10.2023 - 05.2024
Sales Associate
Cobblestone Auto Spa
09.2022 - 07.2023
High School Diploma -
Rangeview Highschool
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