Danica Vittorelli

Delivered interactive training sessions for field staff, enhancing engagement through effective learning techniques.

Performed on-site coaching for both new and experienced representatives, providing actionable feedback for performance improvement.

Created and revised training materials, including handbooks and in-store activities, to align with current practices.

Monitored understanding of company protocols, sales strategies, and marketing initiatives among team members.

Provide engaging, live, and in-depth demonstrations of Samsung products to customers.

• Approach customers, identify their needs, and educate them on Samsung solutions.
• Exceeded personal and store goals through effective consultative selling techniques.
• Trained retail staff on latest Samsung innovations and products to enhance customer engagement.
• Build strong, ongoing partnership with Best Buy retail associates and leadership.
• Maintain, clean, and set up displays for Samsung devices.

Compiled and analyzed daily sales reports to inform strategy and improve performance.