Daniel Abarca
Hollywood
Summary
I worked as a busser at my dad’s restaurant when I was about 14 years old helping with whatever was needed in the restaurant. I then later went to work at Acqualina resort and residencies in Sunny isles beach, FL as a beach attendant. Then, I recently got transferred to B ocean resort in Fort Lauderdale, FL as a supervisor. While working these jobs I have learned communication skills, management skills, and my work ethic has improved. I speak English fluently and a little bit of Portuguese and Spanish. I understand all three languages 100%.
Overview
5
5
years of professional experience
Work History
Beach Attendant
Boucher Brothers
10.2022 - Current
- Would often help guests with whatever is needed and never provided no as an answer. Always found an appropriate alternative. Demonstrating 5 star service.
- Demonstrated exceptional communication skills when interacting with diverse clientele, fostering positive relationships with repeat customers.
- Assisted in setting up and breaking down beach equipment daily, maintaining an organized and functional workspace.
- Assisted in the coordination of special events held on the beachfront, ensuring successful execution and memorable experiences for attendees.
- Adapted to constantly changing weather conditions or unexpected challenges, demonstrating flexibility and resilience in the face of adversity.
- Increased guest satisfaction by promptly attending to their needs and requests throughout their visit.
- Assisted customers by retrieving beach equipment, answering questions, and helping physically disabled.
- Supported revenue growth by upselling beach amenities such as cabanas, lounge chairs, and water sports activities.
- Collaborated with team members to provide seamless service for large events and group bookings.
- Maintained inventory levels for various beach supplies, facilitating smooth operations during peak periods.
- Assisted guests with renting and setting up umbrellas, beach chairs, bicycles, kayaks and paddle boards and collected items at closing to maintain inventory.
- Monitored and maintained towel inventory by obtaining clean towels from laundry and returning and laundering dirty towels.
- Ensured cleanliness of the beach area, contributing to a positive atmosphere for guests.
- Wiped down beach furniture and equipment to maintain cleanliness.
- Contributed to a welcoming environment by greeting guests upon arrival and providing information about available services.
Busser
Untoasted
01.2021 - 2022
- I would often help with whatever was needed in the restaurant. I would bring out orders whenever it was busy and always tried to make myself useful.
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
- Organized and cleaned assigned sections by sanitizing and cleaning table, counter, and kitchen surfaces.
- Anticipated server needs, proactively refilling water glasses and removing empty plates from tables.
Education
High School Diploma - Business
Florida Atlantic University
Boca Raton, FLHigh School Diploma -
Tallahassee Community College
Tallahassee, FLSkills
- Customer service
- Umbrella setup
- Safety checking
- Relationship management
- Sanitation practices
- Foreign language skills
- Physical fitness
- Guest assistance
- Supply restocking
- Strong work ethic
- Teamwork and collaboration
- Decision-making
- Customer service expertise
- Flexible schedule
- Employee training
- Service upselling
- Positive attitude
- Teamwork
- Problem-solving
- Time management
- Attention to detail
Languages
Portuguese
Professional Working
English
Native or Bilingual
Spanish
Professional Working
Timeline
Beach Attendant
Boucher Brothers
10.2022 - Current
Busser
Untoasted
01.2021 - 2022
High School Diploma - Business
Florida Atlantic University
High School Diploma -
Tallahassee Community College
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