
* Meets with guests and providers outstanding customer service's all guests,owners and visitors of the hotel
* Assist guests and owners in branded,friendly,proactive and efficient with appropriate follow-up as necessary
* knows all essential aspects of our resort on hotel operations
* Builds an extensive knowledge base of local area restaurants,shop,attractions,transportations options,and airports
* maintains a positive and professional relationship with all vendors and merchants
* supports the marketing and sales department with administrative tasks
* Maintains inventory and stock of supplies,brochures,and collateral for concierge desks
* prints and delivers correspondence to the front desk for guests prior to arrival
* Provides pre-arrival support for guests arriving on packages
* Facilitates correspondence with guests
* Acts as the site liaison for the services and sales center