Overview
Work History
Education
Skills
Timeline
Generic

Daniel Abebe

Concierge/security
Atlanta,Ga

Overview

19
19
years of professional experience

Work History

Concierge Agent

leagacy property
Atlanta, GA
03.2005 - Current
  • Performed administrative duties such as filing paperwork and responding to emails.
  • Resolved customer complaints in a professional manner while upholding company policies.
  • Provided information about local attractions, restaurants, entertainment venues, and shopping areas.
  • Handled mail and package deliveries, keeping items secure.

Education

High School Diploma -

Commercial Collage Addis Ababa
Addis Ababa
10-1992

Skills

* Meets with guests and providers outstanding customer service's all guests,owners and visitors of the hotel

* Assist guests and owners in branded,friendly,proactive and efficient with appropriate follow-up as necessary

* knows all essential aspects of our resort on hotel operations

* Builds an extensive knowledge base of local area restaurants,shop,attractions,transportations options,and airports

* maintains a positive and professional relationship with all vendors and merchants

* supports the marketing and sales department with administrative tasks

* Maintains inventory and stock of supplies,brochures,and collateral for concierge desks

* prints and delivers correspondence to the front desk for guests prior to arrival

* Provides pre-arrival support for guests arriving on packages

* Facilitates correspondence with guests

* Acts as the site liaison for the services and sales center

Timeline

Concierge Agent

leagacy property
03.2005 - Current

High School Diploma -

Commercial Collage Addis Ababa
Daniel AbebeConcierge/security