Daniel Abreu
Hawthorne
Summary
Senior account management and employee benefits professional with experience supporting employer groups, employees, and Medicare members across healthcare and insurance environments. Skilled in client relationship management, benefits administration, Medicare eligibility review, open enrollment support, and issue resolution. Strong communicator with a proven ability to coordinate internal teams and carrier resources to deliver effective service solutions.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Benefits Advisor
IMAC Agency
Belleville, NJ
04.2024 - 08.2025
- Served as primary point of contact for employer clients and their employees, supporting day-to-day benefits inquiries and service needs.
- Assisted with benefits administration including onboarding, enrollment coordination, and carrier communication.
- Conducted in-person and virtual open enrollment meetings and employee presentations.
- Supported post-enrollment issue resolution by gathering information, analyzing issues, and coordinating with internal teams.
- Maintained accurate documentation and ensured timely follow-up across accounts.
- Advised clients on benefits packages, ensuring alignment with individual needs and organizational policies.
- Conducted comprehensive benefits analysis, enhancing employee understanding and utilization of offerings.
Benefits Advisor
MJHS Elderplan
New York, NY
11.2022 - 04.2023
- Supported Medicare-eligible members with eligibility review, plan education, enrollment, and transitions.
- Delivered group and individual presentations explaining Medicare options and benefits.
- Assisted members with claims questions, coverage interpretation, and administrative follow-up.
Medicare Advisor
Fidelis Care
Rego Park, NY
10.2019 - 08.2022
- Managed a book of business of 500+ active members, serving as the primary contact for eligibility, enrollment, and ongoing service support.
- Reviewed Medicare eligibility and guided members through coverage transitions.
- Investigated and resolved claims and coverage issues by collecting data and coordinating with internal departments.
Radiology Scheduling Coordinator
Hackensack Meridian Health
Hackensack, NJ
12.2011 - 10.2019
- Coordinated radiology scheduling using Epic, verifying provider orders and managing prior authorizations.
- Resolved scheduling conflicts and data discrepancies by working directly with clinical staff.
- Supported providers and technologists with system navigation and workflow accuracy.
- Trained new team members on Epic scheduling processes and best practices.
Education
Liberal Arts and Sciences
Bergen Community College
Paramus, NJSkills
- Account Management
- Employee Benefits Administration
- Client Relationship Management
- Medicare Eligibility & Transitions
- Open Enrollment Meetings & Presentations
- Claims and Issue Resolution
- Carrier Coordination
- Data Collection and Analysis
- Cross-Functional Collaboration
- Strong Written and Verbal Communication
- Benefits analysis
- Employee relations
- Benefits administration
- Human resources expertise
- Teamwork and collaboration
- Problem-solving
- Time management
- Multitasking
- Reliability
- Excellent communication
Certification
New Jersey Life & Health Insurance License
Languages
Bilingual (English / Spanish)
Timeline
Benefits Advisor
IMAC Agency
04.2024 - 08.2025
Benefits Advisor
MJHS Elderplan
11.2022 - 04.2023
Medicare Advisor
Fidelis Care
10.2019 - 08.2022
Radiology Scheduling Coordinator
Hackensack Meridian Health
12.2011 - 10.2019
Liberal Arts and Sciences
Bergen Community College