DANIEL ALEXANDER
Summary
Results-driven IT professional with 20 years of experience in software development and project management, specializing in leadership and program management. Proven track record of managing diverse teams of over 35 members across various technologies and locations, while excelling in customer relationship management. Expertise in Agile methodologies, product management, and cloud migration initiatives, with a commitment to mentoring project managers on essential processes such as risk and change management. Aiming to leverage extensive skills in web-based application development and CI/CD implementation to drive continued innovation and efficiency.
Overview
20
20
years of professional experience
Work History
Manager, IT Applications
American Airlines
08.2012 - Current
- Align vision, direction, and priorities across Business (Human Resources) and IT leadership.
- Guided transition of project teams towards a product-oriented approach.
- Cultivated self-governance and accountability within squads.
- Remove roadblocks, cultivate relationships, manage skills, and budget.
- Mentor and lead the adoption and migration of new and emerging technologies.
- Lead, develop, and mentor a high-performing team of individuals with a diverse range of skills and experiences.
- Accomplishments:
- Migrated applications from on-premises to IBM Cloud.
- Improved team delivery cycle time, and deployment frequency.
- Reduced minutes of impact, incidents, and vulnerabilities.
- Increase team member morale and eNPR (Employee Net Promoter Score).
Sr. Project Manager
American Airlines
09.2017 - 08.2022
- Manage the product budget, resources, and schedule.
- Mentor team members on Agile processes, and inspire and guide them to professional and personal success.
- Collaborated with business partners to align product goals and prioritize OKRs.
- Influenced team direction to ensure steady progress and success.
- Served as liaison between business groups and IT teams.
- Design, review, and approve technical solutions.
- Review and be the first line of approval for any vendor-initiated upgrades/enhancements for the various applications.
- Generated detailed progress summaries for IT and business leaders regarding development of products, programs, & projects.
- Identified and prioritized cyber vulnerabilities in Nucleus system.
- Recognized, documented, and mitigated potential obstacles.
Consulting Program Manager
Qualesce LLC
08.2016 - 09.2017
- Program Manage HR system migration and Flight Operating System (FOS) consolidation.
- Implemented project management best practices across Airlines Operation Technology (AOT).
- Served as a point of contact for SAP Success Factor and OT teams.
- Established clear priorities, milestones and target dates for OT teams in line with program guidelines.
- Report progress and roadblocks to program team; update status to VP and MD.
Sr. Program Manager
Software Professionals Inc
01.2012 - 08.2016
- Engineered and integrated, scalable applications enhance organizational workflow.
- Managed more than 35 consultants at the client site, working on different technologies.
- Presented comprehensive budgeting plans to the leadership team after thorough customer discussions.
- Supervised technical and managerial operations across project teams.
- Developed project timelines and comprehensive plans for each program initiative.
- Guided team through technical and functional aspects of upgrading SAP GRC system to version 10.1.
- Steered transition from Waterfall to Agile.
- Facilitated Sprint Planning meetings, daily stand-ups, reviews, and retrospective meetings.
SAP Techno Functional Consultant
VedicosftLLC
03.2008 - 12.2011
- Managed a team of 22 Informatica and 16 SAP ABAP resources.
- Executed successful deployment of SAP HCM module in ECC 6.0.
- Developed the whole migration blueprint document, along with the detailed project design document.
- Created a Technical Specification document to convert legacy data into SAP.
- Developed and deployed multiple conversion and integration programs using SAP ABAP.
- Coordinated resource allocation, program schedules, and budget planning with the team.
SAP ABAP Developer
Reliance Global Services
08.2007 - 02.2008
- Instrumental in migrating data and implementing SAP FI and HCM modules under Financial Systems Program (FSP).
- Generated Technical Specifications corresponding to Functional specifications.
- Leveraged ETL tools such as Informatica and Datastage to enhance data refinement post-extraction.
- Developed and deployed multiple programs and Function Modules.
Intern Engineer
Wheels India
05.2005 - 07.2005
- Developed an ALV report to display the manufacturer part list, and developed a program to upload parts.
- Enhanced user exit to track error and information messages when user decision is posted.
- Modified SAP Script forms for sample drawing instructions and purchase order form.
- Developed the BDC program to create an inspection lot and to change the quality level.
- Worked on LSMW to load work centers, initial stock balances.
Education
MS - Electrical Engineering
PMP certified in project management. *Trained and Certified in SAP GRC Access control module. Skill Summary ERP Packages SAP R/3 ECC 6.0/ECC -
Skills
- MS in Electrical Engineering
- PMP certified in project management
- Trained and Certified in SAP GRC Access control module
Skills
- Leadership
- Strategic Planning
- Analytical thinking
- Mentorship
- Resource and Finance Management.
- Risk and Change Management.
Timeline
Sr. Project Manager
American Airlines
09.2017 - 08.2022
Consulting Program Manager
Qualesce LLC
08.2016 - 09.2017
Manager, IT Applications
American Airlines
08.2012 - Current
Sr. Program Manager
Software Professionals Inc
01.2012 - 08.2016
SAP Techno Functional Consultant
VedicosftLLC
03.2008 - 12.2011
SAP ABAP Developer
Reliance Global Services
08.2007 - 02.2008
Intern Engineer
Wheels India
05.2005 - 07.2005
MS - Electrical Engineering
PMP certified in project management. *Trained and Certified in SAP GRC Access control module. Skill Summary ERP Packages SAP R/3 ECC 6.0/ECC -
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