Summary
Overview
Work History
Education
Skills
Languages
Timeline
CustomerServiceRepresentative

Daniel Alvarado

Houston,TX

Summary

Proven Customer Service Representative at Domino's Pizza, adept in problem-solving and active listening, enhanced customer loyalty through empathetic resolution of complaints. Skilled in managing high-stress situations and leveraging critical thinking to exceed service expectations. Demonstrates strong product knowledge and a results-driven approach, significantly contributing to company success.

Overview

2
2
years of professional experience

Work History

Customer Service Representative

Domino's Pizza
10.2022 - Current
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.

Education

High School Diploma - General Studies

Jersey Village Highschool
Houston, TX
05.2024

Skills

  • Customer Service
  • Problem-solving abilities
  • Active Listening
  • Critical Thinking

Languages

English and Spanish
Native or Bilingual

Timeline

Customer Service Representative

Domino's Pizza
10.2022 - Current

High School Diploma - General Studies

Jersey Village Highschool

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Daniel Alvarado