Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Daniel Alvarado

Glendale,AZ

Summary

Dynamic automotive professional with extensive experience in dealer fixed operations, excelling in warranty administration and claims processing. Proven ability to analyze data for policy compliance while fostering strong customer relationships. Skilled in automotive repair and adept at enhancing shop efficiency through effective communication and teamwork.

Overview

14
14
years of professional experience

Work History

Warranty Administrator

Misc.
Glendale, Arizona
04.2019 - Current
  • Administer the third-party and dealership warranty coverage for all vehicle systems.vehicle systems.
  • Check claim approvals for accuracy and make corrections as necessary within the warranty policy guidelines
  • Input data gathered from shops and use data to determine warrantability

Automotive Program Instructor

UEI Mesa
Mesa, Arizona
08.2022 - 01.2023
  • Coach and educate diverse student group both in online classroom, and in lab, demonstrating hands on repairs and diagnostic for all vehicle systems.
  • Ensure safety and proper instruction of use of all shop equipment.

Automotive Service Advisor

Honda, Ford, Toyota
Phoenix, AZ
05.2013 - 03.2019
  • Schedule appointments and manage the shop workload.
  • Sell recommended and required service to clients, while educating and explaining the needed services.
  • Maintain good client relations through professionalism and reputation.
  • Communicate with technicians, advisors, and other shop personnel to ensure shop efficiency.

Automotive Technician

Acura, Toyota
Denver, Colorado
11.2011 - 02.2013
  • Diagnosed mechanical problems using specialized computer software and diagnostic tools.
  • Conducted scheduled maintenance services such as oil changes, tune-ups, and filter replacements.
  • Inspected vehicle engines and other components to identify potential issues.

Education

Certification - Automotive Technology

Universal Technical Institute (UTI)
Orlando, FL
09-2011

Skills

  • Warranty administration
  • Claims processing
  • Data analysis
  • Policy compliance
  • Automotive repair
  • Customer relationship management

References

References available upon request.

Timeline

Automotive Program Instructor

UEI Mesa
08.2022 - 01.2023

Warranty Administrator

Misc.
04.2019 - Current

Automotive Service Advisor

Honda, Ford, Toyota
05.2013 - 03.2019

Automotive Technician

Acura, Toyota
11.2011 - 02.2013

Certification - Automotive Technology

Universal Technical Institute (UTI)

Similar Profiles

CREATE PROFILE