Excellent problem-solving and communication skills. Motivated to continue learning and growing. Currently looking for a new opportunity. I have experience working in Asset Protection/Loss Prevention, data engineering, and retail sales.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Asset Protection Coordinator
Bass Pro Shops
08.2024 - Current
Develop and implement loss prevention strategies to minimize shrink and protect company assets
Conduct thorough investigations of theft, fraud, and policy violations, maintaining detailed reports and documentation
Monitor CCTV systems and conducted regular audits of high-risk areas to ensure compliance with safety and security protocols
Lead safety initiatives, including emergency preparedness planning and workplace accident prevention
Led the Asset Protection responsibilities for opening a brand-new store
Jr. SQL Developer
Aspirion Health Resources
02.2023 - 02.2024
Company Overview: Remote
Conducted daily file checks, ensuring data integrity and identifying any anomalies or discrepancies for prompt resolution
Generated weekly and daily reports using SQL queries, providing critical insights to management for decision-making processes
Spearheaded a comprehensive project to modernize the file transfer process for the entire database of the office, resulting in streamlined operations and enhanced efficiency
Developed and implemented multiple file transfer jobs for various offices, optimizing data flow and improving overall system reliability
Collaborated with cross-functional teams to gather requirements, design solutions, and ensure successful implementation of database-related projects
Proactively identified opportunities for process improvements and automation, leading to increased productivity and reduced manual effort
Remote
Asset Protection Agent
Nordstrom
01.2022 - 02.2023
Responsible for executing reports to analyze transaction data using XBR Software, including:
Analyzing employee discount logs to find discount abuse
Reading return transaction data to look for fraudulent activity
Reviewing any transaction data that may be flagged as suspicious or fraudulent
Analyzing employee time logs, searching for instances of time clock fraud
Additionally, I worked closely with team members in my store regarding any safety issues, potential thefts, or internal issues
Using my excellent communication skills, I established myself as an individual that employees from any department were happy to partner with to get issues resolved and find solutions to any problem they encountered
Sales Associate
Nordstrom
10.2021 - 01.2022
I worked as a sales associate in the men's clothing department of Nordstrom
My responsibilities include assisting customers in the store with finding the right items for them, as well as daily support tasks
Additionally, I fulfilled my sales role through virtual sales, including shopping online for my customers to find new items they would like to ensure they're always happy with the way they're dressed
Sales Lead/Customer Service
Cape Cod Nutrition Corner
11.2018 - 07.2021
After two and a half years at the Hyannis, MA, location I moved to the Plymouth store before relocating to the Jacksonville area
My responsibilities included receiving orders, packing orders for shipping, stocking shelves, taking inventory, and assisting customers on the sales floor
Asst. Property Manager
Private party/home owner.
02.2019 - 09.2019
In this job, I reported to the lead property manager of a 30+ acre private property
My duties included:
Mulching
Mowing
Tree trimming
Planting
Installing structural features (steps, raised beds, etc.)
Front Desk Lead/Personal Trainer
Nauset Fit Co.
06.2017 - 03.2018
Helped lead front desk operations, including scheduling, member inquiries, membership sales, and facility maintenance, ensuring smooth and efficient gym operations
Demonstrated exceptional customer service skills, addressing member concerns promptly and effectively to maintain high levels of satisfaction and retention
Conducted one-on-one personal training sessions with clients, designing customized fitness programs tailored to individual goals and abilities
Conducted fitness assessments and tracked client progress, adjusting workout plans as needed to optimize results and ensure client satisfaction
Education
Bachelor Of Arts - Logistics And Supply Chain Management
Florida State College Jacksonville
Jacksonville, FL
Approximately 3 Years College - Criminal Justice
Cape Cod Community College
Barnstable, MA
06.2021
High school diploma or GED -
International School
Bellevue, WA
06.2016
Skills
Microsoft Office
Program design
Customer support
IOS
Windows
Customer service
Analysis skills
Retail Sales
Inventory Management
Conflict management
Communication skills
Microsoft Excel
Hard Working
Flexible
Problem solver
Team player
Creative
Desire to learn and grow
Certification
Driver's License, 10/01/18 to 11/01/29
CPR Certification, 10/01/18 to 11/01/29
Motorcycle License, 10/01/18 to 11/01/29
NASM CPT Certification, 04/01/24 to 04/01/26
Certified Fitness Instructor, 04/01/24 to 04/01/26
Assessments
Sales skills, Proficient, 07/01/21
Customer service, Proficient, 07/01/21
Timeline
Asset Protection Coordinator
Bass Pro Shops
08.2024 - Current
Jr. SQL Developer
Aspirion Health Resources
02.2023 - 02.2024
Asset Protection Agent
Nordstrom
01.2022 - 02.2023
Sales Associate
Nordstrom
10.2021 - 01.2022
Asst. Property Manager
Private party/home owner.
02.2019 - 09.2019
Sales Lead/Customer Service
Cape Cod Nutrition Corner
11.2018 - 07.2021
Front Desk Lead/Personal Trainer
Nauset Fit Co.
06.2017 - 03.2018
High school diploma or GED -
International School
Bachelor Of Arts - Logistics And Supply Chain Management