Jessica Demers
Fontana,CA
Summary
Dynamic supervisor with a proven track record of guiding teams to achieve exceptional performance and operational excellence. Recognized for practical problem-solving abilities and strong issue resolution skills, fostering a collaborative environment that drives both team and organizational success. Expertise in process improvement and inventory control enhances efficiency and productivity, ensuring optimal resource management. Committed to cultivating a high-performing team culture that consistently meets and exceeds goals.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Asset Protection Coordinator
Bass Pro Shops
Rancho Cucamonga, CA
06.2023 - Current
- Generated detailed reports on workplace violence, theft, fraud, and critical incidents using company computer systems.
- Achieved significant recovery in theft-related merchandise.
- Identified trends to formulate strategies for risk management.
Loss Prevention Specialist
Amazon Warehouse
San Bernardino, CA
08.2021 - 01.2023
- Compiled detailed reports on workplace violence, theft, fraud, and critical incidents using company computer systems.
- Achieved successful resolution of theft cases amounting to thousands of dollars annually.
- Reviewed data, carried out audits, and pinpointed trends to design practical risk management solutions.
Process Assistant
Amazon
Eastvale, CA
08.2016 - 08.2021
- Achieved approximately $100,000 savings in labor costs by balancing production with automation.
- Decreased unaccounted theft incidents by 90%.
- Decreased problem-solving shipments by 75%.
Picker, Ambassador, & Problem solver
Amazon ONT2
San Bernardino, CA
03.2014 - 08.2016
- Consistently picked about 2,000 superior units during each shift.
- Recognized as leading ambassador for department.
- Achieved a 15% decrease in problems by implementing solutions.
Temporary Worker
Smx - ICQA
San Bernardino, CA
11.2013 - 03.2014
- Conducted inventory audits.
- Performed detailed examination of stock to detect any faulty items.
- Worked alongside problem solvers to address faulty units.
Education
Some College - Computer Programming
Riverside City College
07.2025
Associate - Business
Wyotech
Sacramento, CA05.2013
Skills
- Microsoft Office
- Scheduling
- MS Office
- Excel
- Process Improvement
- Strategic Planning
- Research
- Computer Literacy
- Risk Management
- Mentoring
- Closed circuit television (CCTV)
Certification
Wicklander-Zuwalski
Assessments
- Scheduling — Proficient April 2019
- Measures a candidate's ability to cross-reference agendas and itineraries to avoid conflicts when creating schedules. Full results: Proficient
- Bartending — Familiar April 2019
- Understanding, pouring, and mixing drink orders. Full results: Familiar
- Sales skills — Proficient May 2023
- Influencing and negotiating with customers Full results: Proficient
- Data entry: Attention to detail — Proficient May 2023
- Maintaining data integrity by detecting errors Full results: Proficient
- Management & leadership skills: Impact & influence — Proficient May 2023
- Choosing the most effective strategy to inspire and influence others to meet business objectives Full results: Proficient
- Warehouse shift leader — Proficient May 2023
- Supervising warehouse staff and maintaining safety and security standards Full results: Proficient
- Customer focus & orientation — Proficient May 2023
- Responding to customer situations with sensitivity Full results: Proficient
- Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Timeline
Asset Protection Coordinator
Bass Pro Shops
06.2023 - Current
Loss Prevention Specialist
Amazon Warehouse
08.2021 - 01.2023
Process Assistant
Amazon
08.2016 - 08.2021
Picker, Ambassador, & Problem solver
Amazon ONT2
03.2014 - 08.2016
Temporary Worker
Smx - ICQA
11.2013 - 03.2014
Some College - Computer Programming
Riverside City College
Associate - Business
Wyotech