Daniel Anders
Restaurant Manager
Tucson Estates,AZ
Summary
I have worked for The Cheesecake Factory for over 12 years. I have been able to work my way up in the company from a server to a senior level manager. I have strong knowledge in all aspects of the restaurant, including providing great customer service and inspiring staff to do the same. I have taken part in building sales at the Tucson location from under 9 million dollars to over 12 million dollars last year.
I've have a very strong knowledge of CrunchTime as well as many different point of sales systems.
Overview
13
13
years of professional experience
Work History
Senior II Manager
The Cheesecake Factory
Tucson, AZ
04.2010 - Current
- Evaluated hiring, firing and promotions requests.
- Managed large-scale projects and introduced new systems, tools, and processes to achieve challenging objectives.
- Supervised and directed all F.O.H. workgroups including Managers and Kitchen teams to keep projects on-track and tasks prioritized.
- Determined priorities and set policies for management team.
- Led teams focused on financial responsibility and building sales to accomplish yearly growth, surpassing established goals.
- Oversaw reporting functions to executive leadership.
- Collaborated with vendors, suppliers and transport carriers.
- Managed team of over 200 employees.
- Supervised and managed product-related communication to achieve messaging accuracy and product correctness.
- Managed inventory, production, workflow and distribution, analyzing each stage of product life cycle and recommending improvements to streamline processes.
Installation/trouble Call Technician
Comcast
Tucson, AZ
01.2009 - 04.2010
- Installed data and telephone cable lines between outside underground or pole lines and residential and commercial buildings.
- Demonstrated equipment capabilities to customer and responded to questions and complaints.
- Collaborated with other workers and customers to resolve issues of deficient communications connections.
- Connected components to exterior cable systems and tested connections for adequate power and functional links.
Education
High School Diploma -
Santa Rita High School
Tucson, AZ05.2003
Skills
- Managing Program Activities
- Employee Coaching and Motivation
- Sales Activities
- Accounting Techniques
- Financial Management
- Health and Safety Regulations
- Material Accountability Systems
- Financial Forecasting
- Supply Chain Management
- Technical Proficiency
- Data-Driven Decision-Making
Timeline
Senior II Manager
The Cheesecake Factory
04.2010 - Current
Installation/trouble Call Technician
Comcast
01.2009 - 04.2010
High School Diploma -
Santa Rita High School
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