Daniel Arellano
La Puente,CA
Summary
Accomplished Operations Supervisor with a proven track record at FedEx Corporation, enhancing operational efficiency and team productivity through strategic planning and quality assurance. Excelled in staff supervision and performance improvement, leading to significant increases in customer satisfaction. Skilled in compliance management and motivational leadership, fostering a culture of continuous improvement and operational excellence. Versatile Operations Supervisor successful at taking on routine and complex business challenges with resourceful and creative approach. Recognized as driven, dedicated and hardworking leader with history of streamlining operations and increasing results. Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
11
11
years of professional experience
Work History
Operations Supervisor
FedEx Corporation
05.2021 - Current
- Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
- Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
- Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.
- Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
- Ensured compliance with company policies, industry regulations, safety standards, and local laws during daily operations.
- Implemented quality control systems to reduce errors, resulting in increased customer satisfaction rates.
- Led continuous improvement initiatives aimed at reducing waste, increasing efficiency, and enhancing overall productivity levels within the organization.
- Coordinated emergency response plans in times of crisis situations or natural disasters affecting company operations.
- Improved operational efficiency by streamlining processes and implementing time-saving strategies.
- Boosted employee morale and engagement through development of comprehensive rewards and recognition program.
- Led cross-functional teams to improve project execution, enhancing overall operational efficiency.
- Developed and implemented training program for new hires, accelerating their time to full productivity.
- Fostered culture of continuous improvement, leading to enhanced operational workflows and staff satisfaction.
Package Handler /Crew Trainer
Fed Ex Ground
12.2015 - 05.2021
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Used hand-held scanners and physical logs to accurately track item movements.
- Proved successful working within tight deadlines and a fast-paced environment.
- Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
- Exceeded performance expectations during peak seasons, managing high volumes of shipments without compromising on quality or timeliness.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Contributed to increased productivity by working effectively in high-pressure situations.
- Followed verbal and written instructions to properly move and ship products.
Machine Operator
Dispensing Dynamics Inc.
01.2014 - 11.2015
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Complied with company and OSHA safety rules and regulations.
- Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
- Demonstrated adaptability by quickly learning how to operate new machinery and implementing newly introduced processes within the production environment.
- Operated various types of machinery, contributing to the successful completion of diverse projects.
- Streamlined workflow by maintaining a clean and organized workstation, adhering to safety protocols.
- Set up and ran machinery to produce exceptional products for industrial needs.
Education
High School Diploma -
La Puente High School
La Puente, CA05.2013
Skills
- Operations Management
- Performance monitoring
- Task Delegation
- Staff Supervision
- Safety oversight
- Team Training
- Employee Development
- Management
- Compliance Management
- Quality Assurance
- Delegation
- Team Leadership
- Goal Setting
- Coaching and Mentoring
- Workflow Planning
- Documentation and Recordkeeping
- Motivational Leadership
- Strategic Planning
- Workflow Optimization
- Performance Improvement
- New Hire Orientation
Accomplishments
- Supervised team of 20 staff members.
- Achieved MVP 4 times through effectively helping with improving area team metrics.
Languages
English
Full Professional
Spanish
Limited Working
Timeline
Operations Supervisor
FedEx Corporation
05.2021 - Current
Package Handler /Crew Trainer
Fed Ex Ground
12.2015 - 05.2021
Machine Operator
Dispensing Dynamics Inc.
01.2014 - 11.2015
High School Diploma -
La Puente High School