Daniel Aristizabal
Lake Mary,FL
Summary
Proven track record in enhancing customer satisfaction and sales at Fishbones Bar & Grille, leveraging strong multitasking and customer service expertise. Skilled in drink preparation techniques and bilingual communication, consistently delivering high-quality service. Achieved significant improvements in guest experience and revenue through effective suggestive selling and interpersonal skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Bartender
Buca Di Beppo
06.2023 - 05.2024
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
Server
Fishbones Bar & Grille
02.2021 - 05.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
- Contributed to inventory management by monitoring stock levels and notifying management when supplies were low.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Graphic Designer /Digital Marketing Specialist
Seychelle Media
02.2017 - 03.2020
- Developed creative design for print materials, brochures, banners, and signs.
- Created engaging social media graphics that drove user engagement and increased online visibility.
- Developed creative design for print materials, banners and signs.
- Created digital image files for use in digital and traditional printing methods.
- Managed multiple projects simultaneously, ensuring timely completion of deliverables while maintaining high-quality standards.
- Conceptualized unique logo designs for startups, establishing strong visual identities that resonated with target markets.
- Employed design fundamentals when selecting typography, composition, layout, and color in design work.
- Completed final touches for projects before rollout.
- Created original artwork for range of print, web and video projects.
- Utilized Adobe Creative Suite and Microsoft Office Suite to develop creative designs.
- Applied color theory and composition techniques to construct appealing designs.
Education
Licensed Massage Therapist - Massage Therapy
Massage School of Central Florida
Winter Park, FL08.2023
High School Diploma -
Lake Mary High School
Lake Mary, FL05.2018
Skills
- Strong multitasking
- Customer Service
- Liquor, beer, and wine knowledge
- Highly reliable
- Team player attitude
- Clear and effective communication
- Patience and Tolerance
- Outgoing Personality
- Engaging personality
- Cleanliness and hygiene
- Customer service expertise
- Responsible Alcohol Service
- Memory retention
- Menu Memorization
- Service-oriented mindset
- Suggestive Selling
- Alcohol awareness
- Drink Preparation Techniques
- Beverage Preparation
- Classic cocktails
- Wine and liquor knowledge
- Bar Equipment Familiarity
- Aloha POS
- Bilingual English and Spanish
- Ability to Lift 30 Pounds
- Stamina and Endurance
- Interpersonal Communication
Timeline
Bartender
Buca Di Beppo
06.2023 - 05.2024
Server
Fishbones Bar & Grille
02.2021 - 05.2023
Graphic Designer /Digital Marketing Specialist
Seychelle Media
02.2017 - 03.2020
Licensed Massage Therapist - Massage Therapy
Massage School of Central Florida
High School Diploma -
Lake Mary High School