Daniel Arredondo
West Palm Beach,FL
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
3
3
years of professional experience
Work History
Manager
Golden Corral Buffet and Grill
West Palm Beach, FL
05.2022 - Current
- Coached, mentored and trained team members in order to improve their job performance.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Resolved customer complaints and issues promptly, maintaining a positive brand image.
- Led a team of XX employees, ensuring high productivity and excellent customer service.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Directed recruitment, hiring, and training of new staff members.
- Recruited and trained new employees to meet job requirements.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Delegated work to staff, setting priorities and goals.
Education
High School Diploma -
Rene Orestes Reine
La Havana,Cuba02-2022
Skills
- Marketing
- Policy implementation
- Competitor research
- Documentation and reporting
- Customer relationship management (CRM)
- Coaching and mentoring
- Customer service
- Team leadership
- Staff management
- Negotiation
- Schedule preparation
- Conflict resolution
- Task delegation
- Shift scheduling
Timeline
Manager
Golden Corral Buffet and Grill
05.2022 - Current
High School Diploma -
Rene Orestes Reine