Daniel Ayala
Jacksonville,FL
Summary
Professional business leader with +10 years of experience in the insurance industry, advising and creating customized insurance programs for corporations and individuals.
A specialist in several branches including property & casualty, liability, life and health insurance - leading clients to better comprehensive solutions, while managing teams, implementing strategies to generate business opportunities and developing continuous improvement processes for the organization.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Business Manager
Prodeseg
Quito, Pichincha - Ecuador
11.2022 - 06.2023
- Increased sales rate compared to previous years through implementation of new strategies and policies such as SLAs, mentoring, among others.
- Contributed to design and implementation of continuous improvement processes within organization.
- Worked closely with marketing department, creating responsible and effective advertising campaigns to generate new leads and brand awareness.
- Built, supervised and mentored sales team.
- Led development of ecommerce page to present customers with wider buying options.
Senior Insurance Agent
RSA Seguros
Quito, Pichincha - Ecuador
09.2019 - 11.2022
- Stayed abreast of industry changes to amend and create programs for existing and prospective clients, both corporate and individual in several insurance lines such as: property & casualty, liability, life and health.
- Analyzed customer needs and provided best options, cross selling and upselling products and services.
- Negotiated policies terms and conditions with insurance companies underwriting representatives and managers according to client's needs.
- Sought out new clients and developed clientele by networking to find new customers.
- Built team and established relationships with new strategic allies to achieve objectives. Mentored and trained sales force.
Senior Sales Executive
NOVAECUADOR S.A.
Quito, Pichincha - Ecuador
01.2018 - 09.2019
- Developed new business opportunities and partnerships, both corporate and individual in several insurance lines such as: property & casualty, life and health.
- Engaged with prospective clients to grow pipeline and schedule sales presentations.
- Presented products and features to customers, responded to concerns and redirected objections.
- Expanded new business with implementation of effective networking and sales strategies.
- Negotiated contract terms, conditions and pricing for policies.
Sales Executive
NOVAECUADOR S.A.
Quito, Pichincha - Ecuador
05.2015 - 12.2017
- Generated new business, both corporate and individual, in property & casualty insurance line.
- Prepared presentations, proposals and sales contracts for existing and potential accounts.
- Cultivated strong professional relationships with insurance companies and created focused campaigns to drive business development.
- Negotiated terms of sales agreements and developed contracts to successfully close sales.
- Contacted current and potential clients to promote products and services.
Account Executive
NOVAECUADOR S.A.
Quito, Pichincha - Ecuador
08.2012 - 05.2015
- Maintained updated knowledge of changing industry, standards and trends related to accounts.
- Resolved customer complaints by offering creative solutions and incentives.
- Identified customer needs and advised on best solutions.
- Greeted and assisted customers to foster positive experiences.
- Collaborated with different teams for development of systems and continuous improvement of processes.
- Database management.
Education
BBA - International Business
UDLA / Universidad De Las Americas
Quito - Ecuador05.2019
Insurance Agent, Property & Casualty -
Florida Department of Financial Services
Florida09.2023
Skills
- Issue Resolution
- Process Improvement
- Client Relationship Management
- Team Building and Leadership
- Sales and Marketing
- Microsoft Office, Zoho CRM
Languages
English
Full Professional
Spanish
Native/ Bilingual
Certification
- Insurance Certification - ID No. EFTS-Q-0493 - 2016
- Asset Laundering Prevention - ID No. 11802 - 2015
Timeline
Business Manager
Prodeseg
11.2022 - 06.2023
Senior Insurance Agent
RSA Seguros
09.2019 - 11.2022
Senior Sales Executive
NOVAECUADOR S.A.
01.2018 - 09.2019
Sales Executive
NOVAECUADOR S.A.
05.2015 - 12.2017
Account Executive
NOVAECUADOR S.A.
08.2012 - 05.2015
BBA - International Business
UDLA / Universidad De Las Americas
Insurance Agent, Property & Casualty -
Florida Department of Financial Services