Daniel Barnett
Pensacola
Summary
Detail-oriented Member Service Representative with experience in data security techniques and efficient transaction processing. Known for enhancing member education and support, ready to drive customer satisfaction and operational excellence.
Overview
12
12
years of professional experience
Work History
Member Service Representative
Navy Federal Credit Union
10.2021 - 04.2026
- Assisted members with account inquiries, ensuring accurate and timely resolutions.
- Educated members on products and services, enhancing their understanding of financial options.
- Processed transactions efficiently while adhering to compliance regulations and internal policies.
- Collaborated with team members to identify process improvements, enhancing service delivery efficiency.
- Processed account transactions accurately, ensuring proper documentation and timely processing.
Diet Clerk
Sodexo Food Service
12.2013 - 09.2021
- Managed patient dietary needs through accurate menu planning and food selection.
- Collaborated with nutritional staff to ensure compliance with dietary guidelines.
- Assisted in training new team members on food service protocols and procedures.
- Streamlined inventory processes to improve efficiency in food supply management.
- Resolved patient concerns or complaints regarding meal quality or service efficiently, providing equitable solutions that prioritize patient satisfaction.
Education
Associate of Science - Computer Programming
Pensacola State College
Pensacola, FL12-2012
Skills
- Customer service
- Customer support
- Call center experience
- Document processing
- Data security techniques
- Multichannel communication
- Computer skills
- Microsoft office
- Data entry
- Administrative and office support
Timeline
Member Service Representative
Navy Federal Credit Union
10.2021 - 04.2026
Diet Clerk
Sodexo Food Service
12.2013 - 09.2021
Associate of Science - Computer Programming
Pensacola State College