Daniel Basta
Westlake,OH
Summary
Experienced Business Service Manager with 20 years of expertise in financial and operational leadership. Skilled in organizing and streamlining processes, implementing improvement initiatives, and optimizing workflows. Proven track record in increasing productivity and reducing labor costs while maintaining the integrity and quality of service within the business.
Overview
21
21
years of professional experience
Work History
Business Services Manager
Cuyahoga County Division of Children and Family Services
03.2022 - Current
- Responsible for all fiscal functions for the Health and Human Services Department managing a $179 million dollar budget.
- Produced and oversaw the planning and implementation of the biennial budget for Cuyahoga County with respect to the Department of Children and Family.
- Oversaw and managed Title IV-E Department a Federal Assistance Program dealing with child welfare.
- Coordinated with Leadership on the Strategic Plan and any and all innovations to improve efficiency as an agency.
- Coordinated with Performance Evaluation and Innovation reports that would minimize errors within our payroll process effectively streamlining the process making it more efficient.
- Anticipated financial impact from operational issues and worked with leadership to develop solutions.
- Assisted with hiring process and training of new employees while managing a team of 80.
- Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
- Completed bi-weekly payroll for 80 employees.
- Cultivated strong relationships with vendors and partners supporting administrative operations.
- Created reports, presentations and other materials for executive staff.
- Negotiated and executed contracts on behalf of department.
- Developed internal requirements and standards to minimize regulatory risks and liability across programs.
Business Administrator 4
Cuyahoga County Department of Health and Human Services
03.2017 - 03.2022
- Responsible for all procurement functions for the Department of Health and Human Services while managing a budget of $366 million.
- Managed the emergency purchases contract via the Cares Act.
- Directly handled Decertification, Recertification, and Additional Certification of contracts within the HHS department.
- Oversaw major projects for building project remodels.
- Reduced office expenses by finding smarter solutions for vendors, suppliers and services.
- Contributed to economic success by participating in budgeting process.
- Increased accuracy through improved processes for fiscal monitoring, payroll, and operational expenses while managing a team of twelve.
Business Administrator III
Cuyahoga County Division of Children and Family Services
05.2014 - 03.2017
- Responsible for all major purchases for the agency.
- Coordinated all travel conducted throughout the agency through the Office of Procurement and Diversity using the county’s MyPro software
- Managed contracts and justifications with regards to procurement for DCFS.
- Liaison for all building improvements with contractors, architects and senior leadership.
- Coordinated Special Projects for the Directors of The Department of Health and Human Services, Job and Family Services, Children and Family Services, and Senior and Adult Services.
- Oversaw the opening of Catholic Charities Career Center for Job and Family Services
- Contributed to economic success by participating in budgeting process.
- Managed day-to-day development issues for 5 reports.
- Collaborated with cross-functional teams to develop innovative solutions that enhanced company operations and improved overall performance.
Support Officer 1
Cuyahoga County Child Support Enforcement Agency
09.2008 - 06.2011
- Responsible for special projects which included terminating 1200 Social Security cases which helped CSEA reach their federal incentives.
- Audited incomes of absent and custodial parents.
- Accepting or Declining Administrative Review Requests (Modifications)
- Computing Child Support Orders using the state guidelines software
- Ensured proper client services were provided while dealing with highly sensitive and confidential subject matter.
- Monitored cases in which children were emancipating so that support can be properly terminated.
- Created, prepared, and delivered reports to various departments.
FFELP Originations Supervisor
Xpress Loan Servicing
05.2005 - 03.2008
Math Teacher
Glenville High School
08.2003 - 07.2004
Education
Master of Business Administration - Business Administration And Management
Cleveland State University
Cleveland, OH12.2021
Post Bachelor Teaching Program - Middle Childhood Level
Cleveland State University
12.2004
Bachelor of Business Administration - Operations Management and Process Control
Cleveland State University
09.2002
Skills
- Operations Management
- Employee Management
- Financial Oversight
- Contract Management
- Budget Administration
- Logistics Management
- Financial Management
- Business Administration
- Cross-Functional Communication
Languages
Arabic
Elementary
Timeline
Business Services Manager
Cuyahoga County Division of Children and Family Services
03.2022 - Current
Business Administrator 4
Cuyahoga County Department of Health and Human Services
03.2017 - 03.2022
Business Administrator III
Cuyahoga County Division of Children and Family Services
05.2014 - 03.2017
Support Officer 1
Cuyahoga County Child Support Enforcement Agency
09.2008 - 06.2011
FFELP Originations Supervisor
Xpress Loan Servicing
05.2005 - 03.2008
Math Teacher
Glenville High School
08.2003 - 07.2004
Master of Business Administration - Business Administration And Management
Cleveland State University
Post Bachelor Teaching Program - Middle Childhood Level
Cleveland State University
Bachelor of Business Administration - Operations Management and Process Control
Cleveland State University
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