Daniel Baumer

• Explained diagnostic findings to customers and outlined repair or service options.
• Installed new equipment and explained operation and routine maintenance protocols to customers.
• Inspected equipment to diagnose operational issues.
• Adhered to safety protocols and policies to reduce workplace hazards.
• Responded to problems reported by customers by troubleshooting and resolving hardware and software issues.
• Maintained detailed records of service calls, enabling better tracking of recurring issues and proactive solutions implementation.
• Provided on-call support outside of normal business hours, ensuring uninterrupted service for clients experiencing emergencies or critical failures.
• Diagnosed and repaired problems with electrical and mechanical systems.
• use tachometer and multimeter to help identify and fix issues

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• Maintained quality documentation and records for conformance with relevant standards.
• Collaborated with production teams to address and resolve quality concerns, improving overall product reliability.
• Inspected raw materials and finished products to verify quality and disposed items that did not meet safety requirements.
• Evaluated samples against standards by completing measurements, visual inspections, and other established tests.
• Helped uncover and fix production problems in order to reduce overall defect rates.
• Reduced customer complaints by proactively addressing potential issues before products left the facility.
• Collaborated with production staff to improve processes, reduce defects and optimize quality.

-Helped pull and install underground electricity cable for primary power, any thing from 750 awg 3 phase down to secondary 12 awg 1 phase.

-Did maintanance and took Amp readings on transformers in underground vaults and man holes