Daniel Bednarz

• Assisted in the design and implementation of new networking infrastructure projects, ensuring seamless integration into existing systems.
• Improved network efficiency by monitoring system performance and conducting regular maintenance.
• Implemented proactive monitoring strategies to detect potential threats before they escalated into critical incidents.
• Streamlined incident reporting procedures for quicker resolution times while maintaining detailed records for future reference or training purposes.
• Monitored network hardware operations to evaluate proper configuration.
• Reduced downtime during critical incidents by ensuring timely escalations and resource allocation.
• Coordinated with change management teams to ensure minimal impact on users during system updates or maintenance activities.
• Collaborated with cross-functional teams to identify, analyze, and resolve recurring issues in IT infrastructure.
• Improved communication channels between support teams, leading to faster resolutions and increased customer satisfaction.
• Enhanced problem resolution efficiency by conducting root cause analysis and implementing corrective actions.
• Streamlined the incident management process for quicker issue identification and resolution.
• Collaborated closely with incident managers and other stakeholders to drive improvements in problem prevention techniques.

Safety - Ensuring safety and security of residents at facility.
Transportation - Transporting residents to offsite meetings.
Transportation - Transporting discharging residents to airports train stations etc.
Transportation - Transporting residents to offsite doctors visits.
Transportation - Picking up new residents at various locations.
IT - assisting in management of onsite network.
IT - Troubleshooting daily issues
IT - Server administration (windows)
IT - moving and setting up workstations as well as re-imaging laptops and desktops.

• Installed and maintained data and voice circuits through routers, switches and WAN devices.
• Provided guidance on best practices related to configuration management policies that contributed to higher levels of system stability across all platforms within the environment.
• Documented processes and procedures for use by fellow team members as well as cross-functional departments reliant upon networking systemsservices.
• Performed routine maintenance tasks on servers, switches, routers, and other networking equipment for optimal functionality.
• Enhanced network performance by troubleshooting and resolving connectivity issues.
• Supported IT team in the successful implementation of network upgrades, ensuring minimal downtime.
• Performed network security design and integration duties.
• Investigated and corrected problems with printers, copiers and other peripheral devices.
• Designed and evaluated WAN and LAN connectivity technologies.

• Supported librarians in maintaining an organized, up-to-date collection through meticulous cataloging and shelving tasks.
• Developed subject expertise on selected topics to better assist patrons with specialized research needs.
• Contributed to a welcoming library environment by promptly addressing patron inquiries and concerns.
• Enhanced library user experience by providing efficient assistance in locating and accessing materials.
• Assisted patrons with research strategies, resulting in more effective use of library resources.
• Championed a culture of continuous learning amongst colleagues by sharing best practices, trends, and professional development opportunities within the field of library science.
• Promoted digital literacy among library users through one-on-one technology assistance sessions.
• Fortified relationships with community partners by actively participating in outreach events and representing the library at local functions.