DANIEL BLAKE KENNEDY
NORTH OLMSTED,OH
Summary
To obtain a challenging and dynamic informational technology position in an organization where I can utilize both my analytical and creative skills to trouble shoot technical problems for clients.
Overview
9
9
years of professional experience
Work History
Patient Service Specialist
Cleveland Clinic
12.2024 - Current
- Maintained electronic health records with attention to detail, promoting data integrity.
- Coordinated communication between patients and medical staff to enhance service delivery.
- Processed patient registrations and insurance verification, ensuring accuracy and compliance.
- Managed patient scheduling, optimizing appointment availability and reducing wait times.
Stay at Home Parent
Stay at Home Parent
08.2021 - 12.2024
- Since the birth of our first child, we chose to move closer to my wife’s family in Cleveland. Due to the pandemic and move, our family decided it would be best for me to stay home to care for our children and return to school for my degree in information technology. I have drastically improved my patience, ability to multitask, and flexibility during this time.
Customer Service Representative
Guaranty Bank
12.2018 - 08.2021
- I left Guaranty Bank for six months from February to August of 2020 due to the COVID19 pandemic and my wife’s position at St. Jude Children’s Hospital. However, I was welcomed back into my position once safe practices were followed. My responsibilities included vault upkeep, coin machine balancing, new account paperwork, clearing exceptions, and teller tasks.
Commercial Loan Assistant
First Community Bank
01.2018 - 12.2018
- Due to my work ethic, proficiency as a teller supervisor, and how involved I was with the company’s community outreach, I was promoted to a commercial loan assistant. While working in this capacity I wrote, created, and closed various types of loans for consumers and commercial businesses.
Teller
First Community Bank
07.2016 - 01.2018
- I was hired as the backup teller supervisor and was given the opportunity to test out a new ATM for the entire bank. I was tasked with training all the local branches on the new ATM. I was also involved in the vault balancing and upkeep. I eventually assumed the teller supervisor role when the opportunity became available. Shortly after I was promoted to a commercial loan assistant.
Education
AD - Information Technology
Cuyahoga Community College
Cleveland, OH05-2026
Skills
- Excellent communication, time management, multi-tasking, and prioritization abilities
- Very self-driven, motivated, and aware Critical and analytical thinker with creative problem-solving capabilities Dependable and prompt
- All around team player
Timeline
Patient Service Specialist
Cleveland Clinic
12.2024 - Current
Stay at Home Parent
Stay at Home Parent
08.2021 - 12.2024
Customer Service Representative
Guaranty Bank
12.2018 - 08.2021
Commercial Loan Assistant
First Community Bank
01.2018 - 12.2018
Teller
First Community Bank
07.2016 - 01.2018
AD - Information Technology
Cuyahoga Community College