Dan Boyhan
Milwaukee,WI
Summary
Strategic Operations Analyst experienced in working across departments to elicit business needs, while serving as a liaison between operational leaders and development teams. Practiced at implementing solutions to complex problems, using data visualizations to measure success and promote adaptation of changes made.
Overview
7
7
years of professional experience
Work History
National Operations Analyst
Esquire Depositions Solutions
04.2023 - Current
- Coordinating with cross-functional teams to identify process gaps and develop solutions, resulting in optimized production
- Analyzing data to identify trends and opportunities for process improvement
- Developing reporting tools to test and validate effectiveness of process change
- Developing and maintaining operational policies, procedures and tasks
- Collaborating with IT to develop and maintain business management platform for day-to-day operations
- Communicating statistical analysis and user feedback in non-technical terms to Operations leadership
- Inaugural winner of Operations Rising Star Award from a pool of over 400 candidates
Operations Coordinator
TSG Reporting
02.2018 - 03.2023
- Offered insights and strategic recommendations to company executives through analysis of monthly performance reports
- Collaborated with CEO and COO in developing department-specific KPIs
- Provided direction and guidance to internal teams, achieving production targets
- Collaborated with multiple stakeholders in creating reports and dashboards to visualize metrics
- Investigated and resolved strategic inefficiencies
- Led software licensing transition resulting in lower costs and faster operational efficiency
Education
Bachelor of Science in Business Administration -
University at Buffalo
Buffalo, NY12.2017
Skills
- Problem Solving
- Communication
- Data Analysis
- Ad Hoc Reporting
- Business Requirements
- Critical Thinking
Passion Project
Created a solution for golfers in the New York City area who were seeking competitive golf at an affordable price. What started as a league of 16 friends has since expanded to over 60 members competing in organized events throughout the summer. This has served as an opportunity to work on skills that wouldn't otherwise be developed in current operations role, such as marketing and sales. It's also a great deal of fun!
Timeline
National Operations Analyst
Esquire Depositions Solutions
04.2023 - Current
Operations Coordinator
TSG Reporting
02.2018 - 03.2023
Bachelor of Science in Business Administration -
University at Buffalo
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