Summary
Overview
Work History
Education
Skills
Timeline
Generic
Daniel  Bremseth

Daniel Bremseth

QF Bulk Dispatcher - Lumen
Olivia,MN

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Work From Home position within the Lumen/QF/CenturyLink family.

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Currently seeking a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Ready to help the team achieve company goals.

Overview

26
26
years of professional experience
3
3

Years of post-secondary education

Work History

Quantum Fiber Dispatcher

Lumen
06.2023 - Current
  • Currently working QF Dispatch due to Work Restrictions from a injury while at work
  • Responsible for monitoring incoming email requests to have Quantum Fiber Bulk Orders routed to correct Technicians
  • Worked hand-in-hand with LPM's, IR Supervisors, Forecasters, SRO's, and fellow Dispatchers to get orders routed to technicians in field as quickly, and accurately as possible.
  • Worked with Lumen Field Service-Salesforce & Microsoft Teams, communicating by Teams messages, Teams calls, Email, & by phone to get tasks completed.
  • Skilled at working independently and collaboratively in team environment.
  • Self-motivated, with strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Excellent communication skills, both verbal and written.
  • Passionate about learning and committed to continual improvement.

Network Technician

Lumen/CenturyLink
03.1999 - 05.2023

24 year knowledge of:

* working Residential/Business service orders/troubles

* the telecommunications color code

* reading plant cable maps

* using troubleshooting tools

* Planned layouts and ran cable into buildings and through walls, attics, and crawl spaces

* Responded to service requests during and after business hours

17 years of working with CeturyLink HSI:

* service orders and network cabling

* troubleshooting, repair, and Switch Frame wiring

* business and residential

  • Responded to service requests during and after business hours.
  • Skilled at working independently and collaboratively in team environment.
  • Self-motivated, with strong sense of personal responsibility.
  • Planned layouts and ran cable into buildings and through walls, attics, and crawl spaces.
  • Proven ability to learn quickly and adapt to new situations.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Excellent communication skills, both verbal and written.
  • Passionate about learning and committed to continual improvement.

Cable Locator

Great Plains Locating Service
10.1998 - 02.1999
  • Identified location and depths of telecommunications cables
  • Marked lines with paint and flags for identification by excavating personnel.
  • Reviewed maps and blueprints to identify locations for and sizes of underground utilities
  • Worked outdoors in harsh conditions to complete utilities location requirements within expected timeframes.
  • Actively responded to emergency situations pertaining to illegal digging and excavation accidents.
  • Responded to service requests during and after business hours.

Apprentice Electrician

Community Electric
06.1997 - 08.1997
  • Worked under supervision of Journeyman Electrician to learn trade and develop electrical knowledge.
  • Understood and used proper tools and equipment to install and maintain electrical systems.
  • Tested continuity of circuits using test equipment to verify compatibility and safety of systems following installation, replacement, or repair.
  • Read and interpreted blueprints and electrical schematics to determine layout of electrical systems.
  • Connected wires to circuit breakers, transformers and other components to create working electrical systems.
  • Learned and followed latest electrical codes and regulations to deliver compliant electrical systems.

Education

Associate of Applied Science - Telecommunications Program

Minnesota West Community And Technical College
Jackson, MN
08.1997 - 05.1998

Associate of Applied Science - Electrician Program

Minnesota West Community And Technical College
Jackson, MN
08.1995 - 05.1997

High School Diploma -

Montevideo Senior High School
Montevideo, MN
06.1995

Skills

  • Customer Satisfaction
  • Data Integrity
  • Confidential Records Management
  • Critical Thinking
  • Team Meetings
  • Telephone Etiquette
  • Reading Comprehension
  • Customer Experience
  • Time Management
  • Problem Analysis
  • Teamwork Skills
  • Customer Inquiries

Timeline

Quantum Fiber Dispatcher

Lumen
06.2023 - Current

Network Technician

Lumen/CenturyLink
03.1999 - 05.2023

Cable Locator

Great Plains Locating Service
10.1998 - 02.1999

Associate of Applied Science - Telecommunications Program

Minnesota West Community And Technical College
08.1997 - 05.1998

Apprentice Electrician

Community Electric
06.1997 - 08.1997

Associate of Applied Science - Electrician Program

Minnesota West Community And Technical College
08.1995 - 05.1997

High School Diploma -

Montevideo Senior High School
Daniel BremsethQF Bulk Dispatcher - Lumen