Dedicated professional with a strong background in customer service and teamwork. Proven ability to adapt quickly in fast-paced environments while maintaining safety compliance and high operational standards.
Overview
43
43
years of professional experience
Work History
Inmate
SCI Mercer
Mercer, PA
03.2015 - Current
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Transit Bus Operator
NAMS Multiservice
Harmarville, PA
01.2013 - 03.2015
Operated transit buses safely and efficiently across designated routes.
Ensured compliance with traffic regulations and company policies during all operations.
Assisted passengers with boarding, fare collection, and providing route information.
Conducted pre-trip inspections to maintain vehicle safety and performance standards.
Sales Associate
Parts Pro Automotive Warehouse
East Liberty, PA
11.2006 - 04.2011
Developed strong customer relationships to enhance loyalty and repeat business.
Managed inventory levels to ensure product availability and minimize stockouts.
Provided expert product knowledge to assist customers in selecting appropriate automotive parts.
Trained new staff on sales techniques and company policies for improved team performance.
Hazardous Materials Driver
McIlvaine Transport
New Stanton, PA
09.2005 - 10.2006
Operated specialized vehicles for transporting hazardous materials safely and efficiently.
Ensured compliance with federal and state regulations regarding hazardous waste transportation.
Conducted pre-trip inspections to guarantee vehicle safety and operational readiness.
Managed loading and unloading procedures to minimize risk and ensure secure transport of materials.
Equipment Operator
Hillandale Farms
New Kensington, PA
02.1999 - 03.2004
Operated heavy machinery (forklift, pallet jack, delivery truck) while ensuring adherence to safety protocols and operational guidelines.
Conducted routine inspections and maintenance on equipment to enhance performance reliability.
Collaborated with team members to optimize workflow efficiency during production processes.
Trained new employees on equipment handling procedures and safety measures effectively.
Bank Associate
Mellon Bank
Pittsburgh, PA
03.1983 - 09.1993
Managed customer accounts, ensuring compliance with banking regulations and policies.
Developed and implemented strategies to enhance customer service and satisfaction levels.
Analyzed financial data to identify trends and recommend investment solutions for clients.
Mentored junior staff in banking procedures, fostering a culture of continuous improvement.
Education
CDL -
PIA School of Truck Driving
Pittsburgh, PA
1994
Certificate - Computer Information Systems
School of Computer Technology
Pittsburgh, PA
1984
Associate of Arts - Business Management
ICM School of Business
Pittsburgh, PA
1984
High School Diploma -
Woodland Hills School District (formerly Swissvale High)
Swissvale, PA
1977
Skills
Friendly, positive attitude
Teamwork and collaboration
Customer service
Problem-solving
Timeline
Inmate
SCI Mercer
03.2015 - Current
Transit Bus Operator
NAMS Multiservice
01.2013 - 03.2015
Sales Associate
Parts Pro Automotive Warehouse
11.2006 - 04.2011
Hazardous Materials Driver
McIlvaine Transport
09.2005 - 10.2006
Equipment Operator
Hillandale Farms
02.1999 - 03.2004
Bank Associate
Mellon Bank
03.1983 - 09.1993
CDL -
PIA School of Truck Driving
Certificate - Computer Information Systems
School of Computer Technology
Associate of Arts - Business Management
ICM School of Business
High School Diploma -
Woodland Hills School District (formerly Swissvale High)