Daniel Calapa
East Patchogue,NY
Summary
Accomplished Operations Supervisor with a proven track record at Raymour & Flanigan, enhancing team productivity and ensuring compliance with safety standards. Skilled in Operations Management and Staff Supervision, I excel in optimizing warehouse operations and logistics oversight, achieving significant improvements in performance monitoring and inventory coordination.
Overview
13
13
years of professional experience
Work History
Operations Supervisor
Raymour & Flanigan
10.2021 - Current
- Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
- Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
- Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
- Conducted yearly performance evaluations for staff members identifying areas for improvement and setting development goals accordingly.
- Ensured compliance with company policies, industry regulations, safety standards, and local laws during daily operations.
- Maintained accurate records of inbound shipments, ensuring proper documentation was filed accordingly.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Coordinated consistent on-time deliveries of damage-free goods.
Receiving Lead
Raymour & Flanigan
08.2019 - 10.2021
- Trained new team members on company procedures, ensuring quick integration and productivity.
- Led a team of receivers, delegating tasks effectively to maintain smooth operations and meet deadlines.
- Resolved discrepancies in shipment deliveries, maintaining accurate records and preventing errors.
- Enhanced warehouse efficiency by implementing new receiving processes and procedures.
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Used material handling equipment to load and unloaded goods from trucks and containers.
Customer Delivery Inspector
Raymour & Flanigan
09.2018 - 08.2019
- Maintained a clean and organized workspace, promoting an efficient environment conducive to productivity.
- Implemented quality control measures, thoroughly inspecting finished products before delivery or installation at client''s location.
- Used hand and power tools to perform furniture assembly by good manufacturing practices prior to delivery.
Furniture Sales Team Lead
Big Lots Stores, Inc.
07.2011 - 09.2018
- Mentored sales associates, providing guidance on best practices for closing deals and achieving sales targets.
- Provided exceptional customer service, resulting in repeat business and positive customer feedback.
- Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
- Provided ongoing training and mentorship for district sales leads, fostering professional development and career growth.
- Enhanced store appearance by maintaining cleanliness standards and visually appealing displays that showcased products effectively.
- Managed inventory control, ensuring optimal stock levels for in-demand products and reducing excess merchandise.
- Created employee schedules to align coverage with forecasted demands.
Education
Associate of Applied Science - Accounting
Suffolk County Community College
Selden, NY06.2010
Skills
- Operations Management
- Performance Monitoring
- Task Delegation
- Staff Supervision
- Safety Oversight
- Team Training
- Logistics Oversight
- Management
- Compliance Management
- Quality Assurance
- ERP systems
- Inventory Management
Timeline
Operations Supervisor
Raymour & Flanigan
10.2021 - Current
Receiving Lead
Raymour & Flanigan
08.2019 - 10.2021
Customer Delivery Inspector
Raymour & Flanigan
09.2018 - 08.2019
Furniture Sales Team Lead
Big Lots Stores, Inc.
07.2011 - 09.2018
Associate of Applied Science - Accounting
Suffolk County Community College