Daniel Carmona
San Diego,CA
Summary
Experienced and professional Lube Technician with team leadership, operational management, and customer service excellence. Utilizes strategic planning and problem solving skills to enhance team productivity and service quality. Track record of fostering collaborative and adaptable workplace.
Overview
7
7
years of professional experience
Work History
Assistant Service Center Manager
Valvoline Instant Oil Change
02.2024 - Current
- Trained staff on equipment usage and safety protocols, encouraging a culture of safety.
- Mentored technicians in training, while creating a safe space for techs perfect skills and performance.
- Oversaw daily operations, ensuring compliance with safety and quality standards.
- Conducted regular inspections of tools and inventory, maintaining operational readiness for service center.
- Implemented consistent practice of waste disposal, including oil, coolant, and fuel treatment additives.
- Resolved complex customer issues, ensuring customer satisfaction and maintaining their trust in the service center.
- Responsible for opening and closing service center, ensuring all equipment is ready for the day.
Solder Assembler
Aquaspy Inc
01.2020 - 01.2023
- Operated soldering iron stations while maintaining a clean work station.
- Solder cup connectors, through hole circuit board soldering.
- Employed mechanical presses, hand tools and heat guns to assemble and disassemble parts and products.
- Complied with OSHA regulations and company safety standards to promote worksite safety, protect team members and prevent equipment damage.
- Maintained high-quality standards with thorough inspections of assembled parts.
Warehouse Worker
Specialty Produce
11.2019 - 03.2020
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Processed incoming shipments upon package receipt by scanning boxes and envelopes and using software to update the system.
- Loaded, unloaded and moved material to and from storage and production areas.
- Cleaned and maintained the warehouse in compliance with OSHA safety standards.
- Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
- Updated daily logs with regular shift activities and incident details.
- Completed daily cycle counts and quarterly inventories and resolved variances to maintain data accuracy.
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
Barista Shift Lead
Perks Coffee House
04.2019 - 11.2019
- Memorized ingredients and recipes for wide variety specialty drinks.
- Trained, scheduled and supervised barista workers to maintain and uphold store policies and optimize staffing patterns.
- Created welcoming coffeehouse experience through customer service, beverage preparation and presentation, in-store marketing and thorough cleanliness and sanitation of space.
- Managed payroll, scheduling, ordering and other back-of-house tasks to drive operations and maximize sales and profitability.
- Developed coffee beverage menu, recipes, specialty coffee drinks and appropriate menu pricing.
- Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
- Engendered customer loyalty by remembering personal preferences and allergy information.
- Presented process improvement ideas to the leadership team to cultivate a professional, friendly and efficient work environment.
Education
High School Diploma -
Vista Murrieta High School
Murrieta, CA07-2017
No Degree - General Education
Palomar Community College
San Marcos, CASkills
- Workplace safety enforcement
- Staff training and development
- Policy enforcement
- Attention to detail
- Document processing
- Financial reporting
- Teamwork and collaboration
- Problem-solving
- Customer service
- Time management
Timeline
Assistant Service Center Manager
Valvoline Instant Oil Change
02.2024 - Current
Solder Assembler
Aquaspy Inc
01.2020 - 01.2023
Warehouse Worker
Specialty Produce
11.2019 - 03.2020
Barista Shift Lead
Perks Coffee House
04.2019 - 11.2019
High School Diploma -
Vista Murrieta High School
No Degree - General Education
Palomar Community College