Daniel Carrasco
Houston,TX
Summary
Dynamic professional with a proven track record in business development and planning, notably at 3-Tier Communications. Excelled in building strategic partnerships and expanding market presence, leveraging strong negotiation skills and customer service excellence. Mentored teams at Pappadeaux Seafood Restaurant, enhancing service standards and client satisfaction.
Overview
12
12
years of professional experience
Work History
Business Development
3-Tier Communications, LLC
05.2015 - Current
- Developed strong relationships with key stakeholders, enhancing partnerships and collaboration opportunities.
- Contributed to the development of strategic business plans aimed at expanding into new markets.
- Conducted market research, identifying new business opportunities and potential clients.
- Implemented efficient CRM systems, streamlining prospect tracking and follow-up processes.
- Provided excellent customer service by promptly addressing inquiries from existing clients or potential customers on various channels such as phone calls or emails.
Server
Bjs Restaurants Inc
07.2021 - 12.2021
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server
Bjs Restaurants Inc
10.2013 - 05.2015
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Worked at Cocktail 1. Position requires the server to handle 10+ tables during Cocktail / Bar only hours.
Server Trainer / Bar Trainer / Banquet Server
Pappadeaux Seafood Restaurant
10.2012 - 10.2013
- Mentored new hires through the training process, ensuring they became productive team members quickly and efficiently.
- Trained new team members on restaurant procedures, menu items, and performance strategies.
- Addressed customer concerns promptly and professionally, resolving issues and preventing negative reviews or feedback.
- Demonstrated strong knowledge of food and beverage service standards and led by example to instill in new servers.
- Built and maintained corporate cliental for banquet events.
Education
Associate of Applied Business - Business Administration
Tarrant County College
Fort Worth, TXSkills
- Project Management
- Project planning and development
- Business development and planning
- Customer Service
- Negotiations
- Estimate Preparation
- Cost Estimation
- Invoice Management
Timeline
Server
Bjs Restaurants Inc
07.2021 - 12.2021
Business Development
3-Tier Communications, LLC
05.2015 - Current
Server
Bjs Restaurants Inc
10.2013 - 05.2015
Server Trainer / Bar Trainer / Banquet Server
Pappadeaux Seafood Restaurant
10.2012 - 10.2013
Associate of Applied Business - Business Administration
Tarrant County College
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