Daniel Carrasco
Houston,TX
Summary
Dynamic professional with strong capabilities in customer relationship management and database management. Experience in implementing successful client acquisition strategies, fostering lasting partnerships, and driving measurable business results.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Business Development Manager
3-Tier Communications
Houston, Texas
05.2015 - Current
- Identified potential clients, built relationships, and negotiated contracts to secure new business opportunities.
- Established new customer accounts through effective negotiation and closing techniques, contributing to revenue growth.
- Determined business development opportunities and implemented effective strategy for client acquisition.
- Developed short-term and long-term vision and strategy to achieve targeted sales objectives.
- Maintained database of existing customers and prospective leads to streamline follow-up and enhance engagement.
- Drafted proposals for prospects in response to their requests for information.
Server
Bjs Restaurants Inc
Houston, TX
07.2021 - 12.2021
- Provided exceptional customer service in fast-paced dining environment.
- Trained new servers on restaurant policies and customer service standards.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Followed health safety guidelines when preparing and serving food products.
Server
Bjs Restaurants Inc
Fort Worth, TX
10.2013 - 05.2015
- Provided exceptional customer service in fast-paced dining environment.
- Trained new servers on restaurant policies and customer service standards.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Followed health safety guidelines when preparing and serving food products.
Server Trainer, Bar Trainer, Banquet Server
Pappadeaux's Seafood Kitchen
Fort Worth, TX
10.2012 - 10.2013
- Trained new servers on menu knowledge and customer service standards.
- Monitored performance of trainees throughout the course duration to identify areas for improvement.
- Conducted role-playing exercises to prepare servers for various customer scenarios.
- Monitored service quality and provided feedback to improve guest experiences.
- Implemented best practices for food safety and sanitation compliance.
Education
Business Administration
Tarrant County College
Fort Worth, TXSkills
- Client acquisition
- Contract negotiation
- Proposal development
- Market analysis
- CRM platforms
- Customer relationship management
- Project management
- Strategic partnerships
- Supplier management
- Effective communication
Certification
- Panduit Certified Installer
Timeline
Server
Bjs Restaurants Inc
07.2021 - 12.2021
Business Development Manager
3-Tier Communications
05.2015 - Current
Server
Bjs Restaurants Inc
10.2013 - 05.2015
Server Trainer, Bar Trainer, Banquet Server
Pappadeaux's Seafood Kitchen
10.2012 - 10.2013
Business Administration
Tarrant County College