Daniel Carroll
Vancouver,WA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Always eager to learn new tasks.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Tow truck operator
Chappelle's Towing
09.2018 - 03.2024
- Completed preventive maintenance checks and basic repairs on tow trucks and customer's vehicle's
- Answered roadside assistance calls for tows and other vehicle support
- Operated flatbed and wrecker trucks to tow vehicle’s
- Recovered vehicles, completed private tows and managed involuntary pick-ups on behalf of business and law enforcement professionals
- Established long-term customer relationships through prompt and courteous service.
- Trained new employees in proper towing techniques, equipment usage, and company procedures, ensuring consistent quality across the workforce.
- Assisted in accident scene management, helping to clear roadways and ensure the safety of all involved parties.
- Kept tow trucks and equipment clean and organized to promote a positive image for the company and ensure optimal functionality during service calls.
- Conducted thorough pre-and post-trip inspections on all equipment, identifying potential issues before they became major problems, thus reducing downtime for repairs.
Tow Truck Operator
Northwestern towing
09.2014 - 08.2018
- Completed preventive maintenance checks and basic repairs on tow trucks and customer's vehicle's
- Answered roadside assistance calls for tows and other vehicle support
- Operated flatbed and wrecker trucks to tow vehicle’s
- Recovered vehicles, completed private tows and managed involuntary pick-ups on behalf of business and law enforcement professionals
- Established long-term customer relationships through prompt and courteous service.
- Trained new employees in proper towing techniques, equipment usage, and company procedures, ensuring consistent quality across the workforce.
- Assisted in accident scene management, helping to clear roadways and ensure the safety of all involved parties.
- Minimized damage claims through careful handling of customers'' vehicles during loading, transportation, and unloading processes.
Tow Truck Driver
Chappelle's Towing
11.2013 - 08.2014
- Recovered vehicles, completed private tows and managed involuntary pick-ups on behalf of business and law enforcement professionals
- Operated flatbed and wrecker trucks to tow vehicle’s
- Answered roadside assistance calls for tows and other vehicle support.
Maintenance Technician
Coast Real Estate Services
09.2012 - 10.2013
- Supervised daily operations, including employee performance, preventive maintenance and safety
- Monitored priorities and liaised between maintenance team and management
- Completed work orders
- Coordinated and monitored vendor maintenance for large repairs
- Used hand & power tools
- Painted and turn over apartments to have them rent ready.
Maintenance Technician
Key Property Services
10.2008 - 09.2012
- Managed available parts, tools and materials inventory to maintain ability to respond promptly to issues
- Used power and hand tools to complete repairs in a safe and accurate manner
- Diagnosed and repaired appliances, water heater, gas appliances
- Performed preventative maintenance
- Grounds keeping
- Followed company procedures to maintain work environment in a neat and orderly condition.
Education
High School Diploma -
Heritage High School
Vancouver, WA06.2007
Skills
- Painting & maintenance
- Plumbing
- AAA experience
- Proficient in MS Office
- Fast & dedicated learner
- Excellent time management
- Extremely organized
- Customer service
- Marine Corps Reserves
- Air brakes qualified
- Team player
- Self-motivated
- Always wanting to learn
- Attention to detail
- Electrical
- Mechanical Knowledge
- Safe Driving Practices
- Winch Operation
- Traffic Control
- Hydraulics
- Strong Work Ethic
- Customer Service
- Organization and Planning
- Stress Tolerance
- Customer Relations
- Critical Thinking
Certification
- Certificate (Emergency Management Institute) (FEMA IS-100.C) - Issued on April 17th of 2024
- Certificate (Emergency Management Institute) (FEMA IS-700.B) - Issued on April 25th of 2024
Timeline
Tow truck operator
Chappelle's Towing
09.2018 - 03.2024
Tow Truck Operator
Northwestern towing
09.2014 - 08.2018
Tow Truck Driver
Chappelle's Towing
11.2013 - 08.2014
Maintenance Technician
Coast Real Estate Services
09.2012 - 10.2013
Maintenance Technician
Key Property Services
10.2008 - 09.2012
High School Diploma -
Heritage High School