Summary
Overview
Work History
Education
Skills
Software
Languages
Interests
Sports
Timeline
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Daniel Castro

Daniel Castro

Miami,FL

Summary

Results-driven and technically-savvy Operations Director with a progressive career in operations and project management. Proven track record of turning around under-performing teams by delivering continuous process improvements to drive quality and efficiency. Motivating and respectful leader known for building and managing loyal, high-performance teams. Offering excellent communication, interpersonal and decision-making skills. Thriving in high-pressure environments.

Overview

10
10
years of professional experience
2
2
Languages

Work History

Facilities & Operations Director

VOUS Church
Miami, FL
03.2021 - Current
  • Mentored and coached team members to foster productive and engaging work environment.
  • Designed training programs for employees that resulted in increased skills proficiency and higher workplace morale.
  • Negotiated with vendors, suppliers and other stakeholders to acquire mutually beneficial contracts and agreement.
  • Conducted performance evaluations and provided constructive feedback to team members, promoting professional growth and development.
  • Trained and guided teams of over 100 members to maintain high productivity and performance metrics.
  • Monitored budget and utilized operational resources effectively.
  • Spearheaded corporate social responsibility initiatives that positively impacted local community while enhancing the organization's reputation as a responsible corporate citizen.
  • Defined, implemented, and revised operational policies and guidelines.

Mortgage Loan Officer

Network Capital
Miami, FL
01.2020 - 03.2021
  • Increased loan approval rates by efficiently managing pipeline and maintaining strong relationships with borrowers, realtors, and underwriters.
  • Streamlined the loan application process for improved customer satisfaction and a higher volume of closed loans.
  • Assessed borrowers'' financial situations to determine appropriate mortgage products and loan structure.
  • Enhanced client retention by providing outstanding service throughout the mortgage process, from pre-approval to closing.

Community Athlete

Nike
Miami, FL
07.2018 - 01.2020
  • Applied discipline and sense of responsibility toward all team and personal activities.
  • Demonstrated strong leadership and communication skills, effectively motivating and encouraging peers.
  • Organized community sports after school programs and events for children in the community.

Education

Bachelor of Organizational Leadership - Business Administration And Management

Southeastern University
Lakeland, FL
05.2021

Bachelor of Theology - Biblical Studies

Liberty University
Lynchburg, VA
05.2018

Skills

  • KPI Tracking
  • Customer Relations
  • Performance Improvements
  • Operational Excellence
  • Total Quality Management
  • Strategic planning and execution
  • Budget Control
  • Department Oversight
  • Data Management
  • Policy Development and Enforcement
  • Staff Training and Development

Software

Excel / Spreadsheets

Limble Asset Management

Quickbooks

Languages

Spanish
Native or Bilingual

Interests

Sports

Reading

Self-Improvement

Traveling

Sports

Played Soccer in High School and still play recreationally.

Timeline

Facilities & Operations Director

VOUS Church
03.2021 - Current

Mortgage Loan Officer

Network Capital
01.2020 - 03.2021

Community Athlete

Nike
07.2018 - 01.2020

Bachelor of Organizational Leadership - Business Administration And Management

Southeastern University

Bachelor of Theology - Biblical Studies

Liberty University
Daniel Castro