Daniel Castruita
Rockfish Seafood Grill
Fort Worth
2
Languages
25
years of professional experience
Committed to enhancing customer experience, fostering loyalty and satisfaction through attentive and detail-oriented service.
Work History
Server and Trainer
2 Years 5 Months- Provided excellent customer service by recognizing guest needs and facilitating a pleasant dining atmosphere.
- Assisted in training new employees on restaurant standards, menu details, and customer engagement techniques to boost team efficiency.
- Cultivated positive rapport with returning patrons, fostering a dedicated customer following.
Server and Trainer
3 Years 3 Months- Assisted guests by managing dining experiences and promoting satisfaction.
- Helped process transactions and manage orders using point-of-sale systems.
- Supported team communication with regular meetings to discuss service improvements and challenges.
English Teacher Assistant
11 Months- Assisted lead teacher in creating engaging lesson plans to support language development and literacy skills for students.
- Provided one-on-one support to students during classroom activities to improve understanding of English language concepts.
- Encouraged peer interaction and enhanced conversational skills in English through facilitating small group discussions.
Assistant Manager
4 Years- Led operational planning and execution for training exercises, enhancing team coordination and efficiency.
- Developed and implemented process improvements that streamlined resource allocation and reduced operational delays.
- Mentored junior staff on leadership techniques, fostering a culture of accountability and teamwork.
- Collaborated with cross-functional teams to assess mission readiness and develop strategic training programs.
Education
Bachelor of Science - Sociology With A Minor in Marketing
Skills
Attention to Detail
Conflict Resolution
Relationship Building
Leadership
Adaptability
Strong Communication
Suggestive Selling
Active listener
Organized
Time management
Customer Service
Client Retention
Problem Solving
Product knowledge
Languages
English
Spanish
Timeline
Server and Trainer
Rockfish Seafood Grill
03.2024 - CurrentRead More
Server and Trainer
97 West Bar and Kitchen
09.2022 - 12.2025Read More
English Teacher Assistant
Spain’s Ministry of Education
09.2021 - 08.2022Read More
Assistant Manager
United States Marine Corps
05.2001 - 05.2005Read More
University of North Texas
Bachelor of Science from Sociology With A Minor in Marketing
Read More