Emily Galindo
Orlando,FL
Summary
Committed to mentoring others and driving performance improvements.
Detail-oriented with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced with a positive attitude. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Organized and dependable candidate successful at Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Server Trainer
Hooters Inc.
06.2022 - 10.2024
- Assisted in training new empolyees on knowledge and customer service standards
- Observed service techniques to identify areas for improvement and skill enhancement
- Provided feedback to peers on service execution to promote teamwork and efficiency
- Supported management in implementing training programs for staff development
Cashier Team Lead
SkyZone Entertainment
05.2021 - 06.2022
- Trained new cashiers on checkout procedures and customer service standards.
- Assisted in inventory management, ensuring availability of products at point of sale.
- Resolved customer complaints promptly to maintain positive experience.
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
Education
High School Diploma -
Miami Southridge Senior High
Miami, FL06-2022
Skills
- Effective time management
- Employee mentoring
- Friendly, positive attitude
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Dependable and responsible
- Multitasking Abilities
- Excellent communication
- Organizational skills
Timeline
Server Trainer
Hooters Inc.
06.2022 - 10.2024
Cashier Team Lead
SkyZone Entertainment
05.2021 - 06.2022
High School Diploma -
Miami Southridge Senior High