DANIEL CAVEN
Woodbury,MN
Summary
Dedicated, team-oriented worker with years of experience in management, leadership and communication.
Overview
9
9
years of professional experience
Work History
General Manager
Goodwill Easter Seals of Minnesota
New Richmond, WI
05.2025 - Current
- Oversaw and directed three assistant managers and had a key role in their development.
- Oversaw labor budget, scheduling, production budget, store sales goals and E-commerce sales goals ensuring our location was aligning with organizational goals to maximize revenues for our mission.
- Analyzed operational data to identify inefficiencies and implement process improvements.
- Managed a diverse team of employees, fostering a positive work environment and high employee satisfaction.
Assistant Manager III
Goodwill Easterseals Minnesota
St. Paul, MN
11.2019 - 05.2025
- Provides leadership, supervision and direction to store employees by helping create a team atmosphere through communication, recruitment and on-going training to ensure the organization is maximizing sales and revenues through the donations process.
- Maintained hands-on knowledge of job roles and regularly stepped in to perform business duties.
- Assisted with new employee training and conducted performance reviews to track overall progress.
- Coordinated employee schedules according to staff availability and processed time-off requests.
- Interviewed potential job candidates and made hiring decisions.
Operations Manager
Office Max
Minneapolis, MN
10.2018 - 10.2019
- Facilitated unloading and stocking of merchandise according to operational guidelines as well as set store planograms in a timely manner.
- Developed talented team, participating in hiring, coaching and performance management processes.
- Provided employees with guidance in handling difficult problems or in resolving escalated complaints or disputes.
Customer Service Manager
Office Max
Inver Grove Heights, MN
03.2017 - 10.2018
- Managed customer service staff by training and communicating job roles and expectations.
- Addressed and resolved client or customer inquiries to foster superior standards of service.
- Assisted with sales on the floor and in customer technology solutions.
- Helped with inventory controls as well as performed normal everyday procedures including sales.
Education
High School Diploma -
White Bear Lake Area High School
White Bear Lake, MN06-1997
Skills
- Directing Team Members
- Employee Coaching and Motivation
- Recruiting and Interviewing
- Managing Multiple Priorities
- Retail Knowledge
- Strong Attention to Detail
- Team Oriented
- Excellent Communication Skills
- Problem resolution
Timeline
General Manager
Goodwill Easter Seals of Minnesota
05.2025 - Current
Assistant Manager III
Goodwill Easterseals Minnesota
11.2019 - 05.2025
Operations Manager
Office Max
10.2018 - 10.2019
Customer Service Manager
Office Max
03.2017 - 10.2018
High School Diploma -
White Bear Lake Area High School