Daniel Chambers
Apache Junction,AZ
Summary
I am a detail oriented, energetic team player with 15 years of professional customer service and management experience. I have hands on experience from out in the field to behind a desk and understand the importance and value of each person’s role within the greater context of business success. I thrive in a fast-paced challenging work environment. I'm a professional leader with comprehensive experience in driving operational excellence and strategic growth. Proven track record of fostering team collaboration and achieving impactful results in dynamic environments. Skilled in navigating complex challenges, optimizing processes, and cultivating positive workplace cultures. Known for adaptability, effective communication, and strong decision-making abilities.
Overview
16
16
years of professional experience
Work History
General Manager
Custom Marine Aquaria & That Big Fish Store
Phoenix, AZ
04.2015 - Current
- Provide excellent customer service
- Play a key role in hiring, training, discipline, and performance reviews.
- Responsible for over 175 service accounts & our physical retail location : That Big Fish Store
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Formulated policies and procedures to streamline operations.
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
Package Delivery Driver
UPS
09.2014 - 04.2015
- Drive and deliver packages in an efficient and professional manner.
- Ability to adapt to constant changing conditions and delivery areas.
- Ability to work professionally and responsibly in the field without direct supervision.
Lead Route Driver
O’ Sullivan Vending
10.2012 - 09.2014
- Responsible for ordering, stocking, and maintaining per customer needs.
- Responsible for maintaining and servicing equipment
- Responsible for leading assistant driver to perform necessary tasks in efficient, professional manner.
- Received, counted and inspected inventory for delivery.
- Promoted company values through consistent demonstration of commitment to excellence during daily operations.
- Maintained strong professional relationships with clients through effective communication and problem-solving skills.
Inventory and Pricing Department Manager
Petco
07.2009 - 10.2012
- Directly responsible for maintaining proper inventory and supply of all products as sales trends change.
- Directly responsible for maintaining accurate pricing according to guidelines of Santa Clara county weights and measures.
- Communicate professionally and clearly with customers to provide product information and an overall positive customer experience.
- Communicate with and lead a team of 4-12 employees to ensure customer’s needs are met as well as store operations completed; stocking shelves, facing product, cleaning animal enclosures etc.
Education
MBA - Business Administration And Management
Grand Canyon University
Phoenix, AZ05-2026
Skills
- 15 Yrs Customer Service
- 10 Yrs Management
- Excellent Communication Skills
- Excellent Customer Service Skills
- Time management
- Effective leader
- Training and coaching
- Relationship building
- Inventory control
- Goal setting
- P&L management
- 38 GPA
Timeline
General Manager
Custom Marine Aquaria & That Big Fish Store
04.2015 - Current
Package Delivery Driver
UPS
09.2014 - 04.2015
Lead Route Driver
O’ Sullivan Vending
10.2012 - 09.2014
Inventory and Pricing Department Manager
Petco
07.2009 - 10.2012
MBA - Business Administration And Management
Grand Canyon University