Daniel Christensen
Fort Worth,TX
Summary
Proven to excel in high-volume environments, I leveraged my strong multitasking abilities and outgoing personality to significantly enhance guest satisfaction at BJ's Restaurants Inc. By crafting high-quality cocktails and promoting BJ’s Premier Rewards program, I not only developed a loyal clientele but also played a key role in staff training, embodying a team player attitude.
Overview
3
3
years of professional experience
Work History
Bartender
Bjs Restaurants Inc
12.2023 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
- Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
Server
Bjs Restaurants Inc
11.2021 - Current
- Provided gracious hospitality to a wide range of guests at a professional and consistent level of execution
- Connected with guests on a level that creates life long fans of both BJ’s signature menu items and handcrafted beers
- Kept space organized, stocked and cleaned at a high level.
- Increased return visits and guest loyalty through promotion of BJ’s Premier Rewards program
- Trained new team members and integrating them into a team as quickly and efficiently as possible
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Education
Music Education - Music Education
University of Houston
Houston, TXSkills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Patience and tolerance
- Outgoing personality
- Suggestive selling
Accomplishments
Throughout my stay at BJ’s, I have been committed to excellence in every shift. I have proven time and time again my commitment to this establishment with high energy, a passion for service, and a critical eye for fine details.
Always looking to learn more, I spent over a year maintaining clean beer lines as a finished beer specialist. In this time I have earned my service mastery green apron and bar proficiency brew genius awards. I have traveled to several different stores to lend my assistance proving my flexibility and desire for all BJ’s to succeed. Additionally, I have travelled for the company to open a new store in Cypress, Texas performing as a leader among the other New Restaurant Openers.
Timeline
Bartender
Bjs Restaurants Inc
12.2023 - Current
Server
Bjs Restaurants Inc
11.2021 - Current
Music Education - Music Education
University of Houston
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